Huss
Member
Unfair to accuse Leica of indifference?Unexpected manufacturing issues can arise at any time. Look at the number of recalls that car manufacturers make, even with long-established models. It seems unfair to accuse Leica of indifference - I’ll bet they are sweating buckets over this if it affects all new M6s.
a Fan- boi arises!
1. They brag about all the quality checks every camera goes through.
2. They had my brand new camera for six weeks
3. They returned it unfixed yet said it was fixed so the obviously did not check if they fixed it. Apparently just waved a wand at it and said ‘scratches be gone!’
4. They have it now for a second time, now 10 weeks out of commission for a brand new camera.
5. I got an initial call from a rep saying they checked everything and couldn't find anything wrong. I asked did they run film through it and check the film? No.
6. When they finally did check the film, as I had initially instructed on Day 1, even including my roll of film as a guide - they confirmed the scratching!
7. Then told it is due to a batch of defective pressure plates - which then suggests they knew of this flaw as they used the word ‘batch’. But ignored that little factoid when dealing w my camera.
8. Then told no parts to repair my camera.
9. No response to me asking for a refund. No offer to switch it out for another camera.
10. No response to my ISO dial issue as of yet, even though it was listed on the repair order, and I provided pics of the issue, as well as pics of a correctly working one.
So yeah, I am being unfair to Leica….