Kodak XTOL trade concern announcment

[removedacct1]

And waiting, waiting.

 

[warden]

I sent Kodak a new email at beginning of this week, to the new email address listed a few pages back. No response what so ever.

Ditto

 

[urnem57]

I sent yet another one earlier in the week…….tumbleweeds……..wind………

 

[beemermark]

Oh, F--K is this still garnering responses????? You people need a life

 

[warden]

Oh, F--K is this still garnering responses????? You people need a life

Thanks for stopping by, sunshine.

 

[NB23]

Oh, F--K is this still garnering responses????? You people need a life

Give Me My Xtol!

 

[Donald Qualls]

I got my two bags of EcoPro from B&H the other day. I'm set for the next year or more.

 

[Radost]

I got my two bags of EcoPro from B&H the other day. I'm set for the next year or more.

Will it last an year after mixed?

 

[Donald Qualls]

I'll be putting it in a 5L wine pouch -- and there are two bags, I won't mix the second until the first is almost done. So, yes, I'm pretty confident I'll get a year or more of service out of these two bags.

 

[Andrew O'Neill]

Oh, F--K is this still garnering responses????? You people need a life

I have a life, and it's quite lovely, thank you.

 

[warden]

I heard back from Sinopromise today. They're keeping it pithy.

 

[toyoboyo]

I heard back from Sinopromise today. They're keeping it pithy.


View attachment 274154

That's the same response I received four weeks ago.

 

[warden]

That's the same response I received four weeks ago.

It's academic for me at this point as I've switched developers anyway, but wow Sinopromise needs to invest in customer service training asap.

 

[removedacct1]

This is a PR train wreck. With every passing week, I grow less and less likely to buy ANY Kodak product, even Tmax films. I’m ready to ditch Kodak and move entirely to Ilford.

 

[braxus]

After a week or two of sending them an email, I got a short reply today saying- "Your replacement product has been ordered. I can't give you a ship date at this time."

They really botched this up. Its almost 6 months since they initially sent us the first email.

 

[radiant]

This is a PR train wreck. With every passing week, I grow less and less likely to buy ANY Kodak product, even Tmax films. I’m ready to ditch Kodak and move entirely to Ilford.

I switched completely to Adox XT-III and I'm fine with that, we got that good old Xtol back by Adox. Currently shooting few rolls of HP5 in 135 format and giving it another chance to replace Tri-X which price just keeps going up..

Ilford has 10000x better reputation of handling quality & other issues. I've experienced it myself. Fast actions and generous replacement.

 

[Andrew O'Neill]

This is a PR train wreck. With every passing week, I grow less and less likely to buy ANY Kodak product, even Tmax films. I’m ready to ditch Kodak and move entirely to Ilford.

It does appear as though our chains are being yanked.

 

[removedacct1]

After a week or two of sending them an email, I got a short reply today saying- "Your replacement product has been ordered. I can't give you a ship date at this time."

They really botched this up. Its almost 6 months since they initially sent us the first email.

Total ineptitude. I PAID for these products last July, and yet here I sit, waiting still. I can go BUY it in any of the retail stores, but why should I??!

It does appear as though our chains are being yanked.

Yes, I get the sense I'm being offered manufactured excuses.

 

[Andrew O'Neill]

I guess it's time for me to move on and just work with the Xtol that I have. If the new stuff arrives, it arrives. Lots of other developers out there. Still love using Pyrocat-HD.

 

[urnem57]

Someone must be cutting & pasting this reply out to us. This is the 2nd time they have sent me this answer. The only Kodak product that I buy any longer is Tmax Film. I am ready to stop buying it as well. Kodak was once a $6 billion dollar a year company. It’s sad that they have been reduced to this. There are a few other choices in the marketplace. I will support them.
I guess they really are only KINO (Kodak In Name Only) Impermanence and change are inescapable.

 

[Kino]

Someone must be cutting & pasting this reply out to us. This is the 2nd time they have sent me this answer. The only Kodak product that I buy any longer is Tmax Film. I am ready to stop buying it as well. Kodak was once a $6 billion dollar a year company. It’s sad that they have been reduced to this. There are a few other choices in the marketplace. I will support them.
I guess they really are only KINO (Kodak In Name Only) Impermanence and change are inescapable.

Hey! Watch that...

 

[Ai Print]

Great news, I just had Fedex drop off my replacement Xtol and it is in new packaging, more like the other opaque bags we had before. Very glad to get these, it replaces 20 kits of the bad (?) stuff.

Pics:

 

[Andrew O'Neill]

Great news, I just had Fedex drop off my replacement Xtol and it is in new packaging, more like the other opaque bags we had before. Very glad to get these, it replaces 20 kits of the bad (?) stuff.

Pics:
View attachment 274322 View attachment 274323 View attachment 274324

Is that replacement from SinoPromise or a vender?

 

[toyoboyo]

Maybe all of the mis-shipped xtol went to Ai Print

 

[warden]

Maybe all of the mis-shipped xtol went to Ai Print

Curse him!!