ME Super
Member
We had an engineer who had made a product his entire life, but he died suddenly and we had to replace him with a new engineer from the same department. It took 6 months before we could deliver usable product. These two guys worked side by side for years, but the fine points of doing things were lost and had to be reinvented. Photo product making (color) is very arcane.
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PE
This is exactly the type of knowledge loss I am talking about. Nothing is *EVER* documented completely.