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Credit where credit is due: Kodak responded within hours to an email I sent with a promise of replacement film.
Credit where credit is due: Kodak responded within hours to an email I sent with a promise of replacement film.
And here is the response:
Dear Mr. King,
This problem occurs when print from the backing paper transfers to the emulsion surface of the film. For that to happen, the affected rolls would have to be subjected to extremely high heat, and needless to say, obviously not in accordance with our standard guidelines for shipping / storage.
Please ask the photographer to contact me directly via email, and I will make arrangements to replace his film.
Thanks,
Thomas J. Mooney | Film Capture Business Manager
Kodak Alaris Inc., 2400 Mount Read Blvd., Rochester, NY 14615-03020
Profilm@kodakalaris.com
www.kodakalaris.com
Information contained in this e-mail transmission may be privileged, confidential and covered by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521. If you have received this e-mail transmission in error, please
notify us immediately by return email and delete the message from your system without reading, forwarding or copying it.
The email I received had Mr. Mooney's direct email and office telephone numbers. I am uncomfortable including them in this post, and have substituted the general email (Profilm@kodakalaris.com) that I used initially to contact them. If anyone with a film problem like the OP wishes to have Mr. Mooney's direct email, for this purpose, just contact me by PM and I will share it.
Nice job Matt. And Kodak too. Just another timely reminder of the value of best practices in general, and the specific best practice of keeping one's film stored cool. There's are real reasons that such practices are designated as "best".
I was unaware this could happen, as I've never seen it. But then my film is always keep cool. Now I know more than I did prior to Kodak's reply.
Ken
The backing paper should have numbers for 12 and 8 exposures if you don't get both sets of numbers it is probable not ink transfer, unless your camera has a light leak into the film rear which could print both sets.
Eg rotten foam with non red window camera.
Ink transfer will be offset from normal frame position, with an offset which varies along the film, light leak will be exact to frame position(edit in a red window camera).
You align the uncut film with backing paper?
You are supposed to go slow when the little dots are visible!
400 ISO is exposed (ie risky) with red windows designed for 100 ISO or slower.
And here is the response:
Dear Mr. King,
This problem occurs when print from the backing paper transfers to the emulsion surface of the film. For that to happen, the affected rolls would have to be subjected to extremely high heat, and needless to say, obviously not in accordance with our standard guidelines for shipping / storage.
Please ask the photographer to contact me directly via email, and I will make arrangements to replace his film.
Thanks,
Thomas J. Mooney | Film Capture Business Manager
Profilm AT kodakalaris.com
And now I cannot read any more posts than #80 here. This seems to be a creeping problem.
PE
It seems to me that Kodak has recently changed their backing paper...maybe the newer stuff was not well tested? I think it would probably really be worth letting Kodak know what is up! This sucks! I have a family portrait session to shoot tomorrow, and it will be on Kodak 120 film...Guess I'll hope for the best. I have not had any problems recently though...
http://www.kodak.com/global/en/professional/products/films/filmsIndex.jhtml?pq-path=13319
They made a little announcement about a change in the backing paper....They mention that it will have no impact on performance...maybe that is not quite the case...
It is hard blaming Harman at all about things that Ilford a different company with different management, may or may not have been responsible for.Years ago I bought some re-badged 100 ft rolls of Pan F+ from Freestyle that were re-named Arista 50. The first four winds were marked with an absence of density right were the small strip of tape was holding the roll together. I shot the first four winds and found everything to be perfect except where that tape strip had been, becoming less and less obvious as the winds progressed. Again, after the four winds, the problem disappeared.
Apparently, even the major manufacturers are sometimes guilty of not paying close enough attention to the effects of the materials that they use. Maybe, in my case, the Freestyle film had new tape put on, but I hesitate to say, definitively, that Ilford is completely blameless here. This is a topic worth considering in depth. - David Lyga
Pros buy stocks of film and test before using.
Since the backing paper is dark, according to one observer, the text is being exposed, not held back. I suspect x ray exposure.
Sent from my SM-G900V using Tapatalk
It is hard blaming Harman at all about things that Ilford a different company with different management, may or may not have been responsible for.
Publishing weasel worded text with the wrong tense contributes to the panic that may be attributable to foam light seals and red window problems?
Was there a problem with PanF+ at the same time?
Did you send the film and backing paper back and get a diagnostic and replacement film?
And now I cannot read any more posts than #80 here. This seems to be a creeping problem.
PE
I can't read page 9 of this thread.
I can't read Page 9 either.
On my machine this post appears on page ten. The post by Analoguey, above this one, seems to have #93.
Again, the film was not branded as either Harmon or Ilford, but it was Pan F+ (or at least I think that it was). And maybe Freestyle (or some other) put that bad tape on.
But I wanted to emphasize how easy it is to create problems; maybe even the major manufacturers can be amiss with not paying close enough attention to the things that can go wrong. - David Lyga
Yup. Shows that way on both Firefox and tapatalk.On my machine this post appears on page ten. The post by Analoguey, above this one, seems to have #93.
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