On the subject of the Ilford and Kodak "3200" films:
They are specifically designed to be low in contrast at their ISO speed, and to behave well when they are under-exposed intentionally and then their contrast is boosted with longer development.
In the case of the Kodak version, the public information about the film that comes from the distributor - the datasheet - is transparent about that. It includes a detailed description of how best to expose the film, as well as various characteristic curves and a spectral sensitivity graph. You can find the datasheet here:
https://imaging.kodakalaris.com/sites/default/files/files/products/f4001_tmax_3200_0.pdf
And the website promotional listing for the film has this very useful set of questions and answers:
https://imaging.kodakalaris.com/sites/default/files/files/products/P3200_FAQs.pdf
It appears to me from the examples posted, that X Film 320 Pro has some similarities to those films - at least with respect to the need to sacrifice some shadow detail in order to have the results look good. That probably means as well that there are at least some similarities to Tri-X 320, the relatively special purpose, long toe ISO 320 version of Tri-X that was traditionally favoured by portrait photographers. I'm guessing that that film might be at least part of the inspiration for CatLabs' name for the product.
If X Film 320 Pro was accompanied by anything like that FAQ I'd have no issue with it.
If X Film 320 Pro was accompanied by anything like the descriptive information in that datasheet I'd have no issue with it.
I totally understand that CatLabs doesn't have anything approaching the technical resources of (either) Kodak available to it, and I have no problem with that fact. But the Exposure advice in that datasheet, and the FAQ Questions and Answers in the promotional section of the website are both helpful and informative. Surely at least some of that is available to Omer about the new film. I personally value "helpful and informative" when I make my purchasing decisions.
Is Omer saying that all those new film customers that approach things like this don't like "helpful and informative"? I've encountered a decent number of those new film users, and they (mostly) seem keen to find out things about what they buy. And of course, the nerdy folks who hang around here are certainly keen. Why not respond positively for requests for info?