Money probably.
;-)
I hear you though. People are generally very forthcoming with help.
The usability can be optimised but there will always be new people with old questions (hopefully!).
the other day i was on the phone with a customer service rep for an insurance company. she was rude and aggressive and it made me wonder why she
worked as a customer service rep, if she didn't want to offer customer service.
I think it my be helpful for new users, when attempting to start new threads, to get a friendly pop-up window offering helpful suggestions such as: have you tried a google search?, an APUG search?, read the manual? When starting a thread asking a question, briefly mention what other sources you have tried to solve the problem.
Doing this may help reduce clutter, with the added benefit that if the poster follows the suggestions, he is likely to get better help from the forum.
Indeed. We're a question and answer forum. If the most our members can offer is to go read the 'effin this or use the 'effin that, then perhaps we should just rebrand the site APFU. I envision a new site logo with a middle finger focused onto ground glass. We can implement a point system for users reflecting the number of potential new members they've chased off.Sorry, but this sounds very much to me like "Unless you are well informed and have no questions, we really don't want to talk to you". What's the point of a forum if not to be a forum for discussion?
I think the 'problem' is the old users, not the new ones! ;-)
It depends on what you mean by "done".Well then, I guess I am done. Right?
I think the 'problem' is the old users, not the new ones! ;-)
Okay, let's try this instead.
View attachment 176291
Where am I in this picture... outside the Ven with PE's getaway car waiting for him?Okay, let's try this instead.
View attachment 176291
Young users seem overrepresented.
So Googling works for answering photographic questions but doesn't help give life to APUG. I guess winning half the battle is better than winning it all????The young users already left because the grumpy users told them to Google the answer.
So Googling works for answering photographic questions but doesn't help give life to APUG.
I'll bet if you Google that someone has already answered that question. Ha ha ha. Maybe I should go do something useful... like play with the Hasselblad pinhole body cap someone gave me. Seems like a stupid idea but it might be fun. Just stop me when I feel the need to post a question on reciprocity failure!Well, this is exactly it. How on earth people expect a forum to grow, let alone be vibrant, if new users are initially told to read the manual or Google the answer is beyond me.
I'll bet if you Google that someone has already answered that question. Ha ha ha. Maybe I should go do something useful... like play with the Hasselblad pinhole body cap someone gave me. Seems like a stupid idea but it might be fun. Just stop me when I feel the need to post a question on reciprocity failure!
Actually, the older ones are the ones who have left us their knowledge and experience. It's all here in the older posts, going back to day one. But few will read them; instead they ask a question that has already been asked and answered many times before, and get answers from younger members with less knowledge and experience. That's okay, but I advocate taking some time to read through the older posts to get as many answers and learn as much as possible. There is a wealth of information there, and to me that is the prime advantage of a site like APUG.
Okay, let's try this instead.
View attachment 176291
theyre in my getaway car, outside the Ven... hop in when you're done!!!!!There should be a spot there for new users. I feel that I am tidally locked to them.
We use cookies and similar technologies for the following purposes:
Do you accept cookies and these technologies?
We use cookies and similar technologies for the following purposes:
Do you accept cookies and these technologies?