Something I've noticed with some of these big manufacturing corporations in general is that they are so busy juggling their numerous divisions that it easy to lose concentration on any specific one. They forget who they are, where they came from, who their loyal customers are, and drop the ball. You might or might not have enough inside information to identify where a wrong fork in the road was taken. But in the big picture, some of these companies just got too big for their own good. So when they end up trimming the overall budget for some reason or another (downturn, greed, whatever), they inevitably lose key people who did feel responsible for the success of a specific segment of the pie. I happen to personally know owners of large commercial labs - real big spenders with Kodak - who got burned pretty bad when Kodak decide to pull the plug on some particular service or product line arbitrarily. That's how you make enemies out of formerly
loyal customers. Yet in these situations, the thinking becomes, well that's just one segment of the market, and we still have numerous
others. First the octopus loses one arm, then two, three, four .... So in this respect, "diversification" is sometimes the worst thing to do,
unless it's done very carefully. Back in the 90's a number of US mfg corporations went down the drain by taking their profits and diversifying down avenues they were unfamiliar with rather than by upgrading their own aging infrastructure. But that was the mantra back
then. Beware of geeks bearing advice.