Thanks everyone for the help and guidance.
To answer a few points - the stainless reel I use is a Hewes reel. I read they were 'best' for medium format but I have struggled as stated originally. This guy makes it look like childs play!!!
. For 35mm, I have a plastic reel, and that is so easy. I just feed it in and rotate the wheel - not had a single prblem there. Is there a reel for 120 that has a similar kind of mecahnism to the Patterson 35mm reels?
I like the sound of the sharp pencil idea, and running around the endge of the reel. That sounds very logical and I will try that next time as well.
I have to use a changing bag as I do not have a dark enough room. I did try this time at making my hands cold under running water first, and drying them, which I also found helped.
I guess it's just a learning curve.