I have spent a lot of time dealing with my Plustek 120 Pro, and this begs to be shared.
The original scanner I wrote about in my post was sent back to Amazon due to three issues that I believe are defects:
- Horizontal banding visible in the skies
- The 35mm film holder periodically would make a loud rattling noise (people outside the house can hear it with windows closed) and a scan would be 100% blurry. Never happened with medium format.
- The scanner would not recognize the color calibration target, and NegaFix output would always have a heavy red cast, forcing me to use "Global Color Correction" tool quite heavily. This is very different to what people say online about default Silverfast/Negafix output, so I suspected some kind of wild color inaccuracy.
The second scanner arrived last week. The first thing I did was to reset Silverfast to its default settings, something Plustek support people have previously told me on the phone. Then, I loaded the color calibration target and ta-da! the scanner recognized it and created a color profile.
I loaded the same negatives and ran a scan. The default look blew me away, so much more accurate and ZERO need to use global color correction tool, but... Ahhr, there's a "but"! You have guessed it, the banding was even worse with this copy, it was so bad it was visible even on scan previes, and not just in the skies, it goes across the entire frame (
sample)
Another problem with the second copy is that 35mm scans looked visibly softer than the previous machine was producing. I launched the Plustek lens calibration tool, it produced 13 scans and the sharpest by far was -5, which in itself was a bit disappointing, but I selected that option and it said "OK". After this, the scanner completely lost the ability to scan 35mm film. You insert the film tray, it goes in, makes the horrible rattling sound like the first copy (sometimes) did, and a completely blurry image shows up. I fixed this by launching the lens calibration and re-setting it to default, back to the soft focus... Called the support again, they saw the banding line and immediately told me to "return to the place of purchase".
Today, the 3rd one arrived. Ten seconds out of the box, the 6x7 film tray goes in with the calibration target. The scanner makes the same horrible rattling noise (but this time with a medium format holder) and it gets stuck. Re-setting and re-installing software, restarting the scanner, rebooting the computer, nothing works. Rattles and stops. No image.
I am throwing in the towel. This is not a production product, it's a rough prototype which needs to go back to the lab, as one of Amazon reviewers has said.