Tony_K
Member
- Joined
- Jan 26, 2015
- Messages
- 6
- Format
- 35mm RF
Does anyone know anything about the makers of Ondu cameras? I ordered one several months ago (in early Feb) from their web site (a 6x12). I knew it would take awhile, but on April 1st, I received a note from them telling me they had charged my CC and were getting ready to ship my camera. Since then I have heard nothing and on Thursday and then again on Saturday I sent them notes asking for an update on when my camera would ship. Order status on their site shows paid and unfulfilled.
They were very quick in communicating when they were charging my CC but now they have gone silent. No response. I sent a note late today (Monday) that if I don't hear back soon, I will cancel my order and dispute the charge with Amex. Don't really want to do that, but how long does it take to send a quick note - even to tell me there is a delay? Anyone know what the deal is there? Thanks.
They were very quick in communicating when they were charging my CC but now they have gone silent. No response. I sent a note late today (Monday) that if I don't hear back soon, I will cancel my order and dispute the charge with Amex. Don't really want to do that, but how long does it take to send a quick note - even to tell me there is a delay? Anyone know what the deal is there? Thanks.