I've followed the instructions. I even tried the cold-weather instructions.
(1) It's not an insurmountable problem and (2) It's not really my preferred camera to use.
I shoot mostly bulk film, so I thought that was the culprit - that maybe I wasn't cutting the film wide enough or not cutting enough off. But it consistently does it with retail Tmax. Every roll I've tried.
Anyway, a couple of hours ago I searched for the same problem and came across a bunch of people saying they do exactly what I do - fold over the first 1/2" of film and let the tulip catch on that. I just now advanced the camera 50 times while looking inside and the tulip consistently only moves when the sprocket moves - so I have no idea why the film would slip out. You would think, for the film to slip out, the tulip would need to rotate before the film is fed in by the sprocket. Superficially, nothing looks wrong with the camera.
Oddly enough, the first few times I put film in the camera, it worked.
It'd probably work fine if I put film in it now, just to ridicule me.