mshchem
Subscriber
Just keep in mind that with all the mistakes that have happened with the black and white chemistry. That The Eastman Kodak company still is the manufacturer of all Kodak branded films sold anywhere in the world. It all comes from Rochester New York.That’s B.S. Kodak, Kodak Alaris, Sino (can’t keep a) Promise or whatever name you are hiding behind.
First you tell us we don’t need to return it, then you are mute, and now we are supposed to randomly get information from you on an independent internet show? (which is quite good, Nico) All this because you refuse to communicate after putting in writing that you would replace your defective product over a month ago?
On top of that, you want me to pay to ship back your defective product to a retailer who is not responsible for your error?
A retailer that has offered no indication that they are going to issue a refund?
I’m through with you.
Fortunately there are other manufacturers who still make quality products that they stand behind. I’ll support them and buy their products instead.
If this is your new business model, then you deserve to go under.
You are an empty logo that was hollowed out of a once great American Company.
It must be miserable for people, who most likely were originally employed by Eastman Kodak, to have gradually seen the demise of the Harrow plant in England, this was George Eastman's first venture in manufacturing outside of the US, and it was second only to Rochester. Thousand people who made color negative paper let go.
The person that sent out the don't worry we will make good on the chemistry, may not even still have a job. Alaris can't change something that's been sold.