This may be coming out of left field, but it seems to me this (inevitable) demise of Kodak is not much unlike a lot of massive companies in America. It's like taking the "American dream" past it's threshold. You can climb that mountain, but all mountains have a peek and it can be a dangerous venture if the peek is not in your vision. In my opinion, Kodak reached the peek and then fell off a cliff instead of hovering right below the top with focus. As another user here mentioned, they lost a focus of their mission. I have a different look on what the mission of photography is than that user, but that is part of what photography means to you as an individual and topic of another conversation. I relate this to a smaller lab I worked for here in my town. They incurred so much debt by trying to grow beyond their realm as means of keeping up with technology, that they have virtually buried themselves without a way to dig out. In their (local) case, they have nothing to sell off outside of physical machinery and that will not cover their debt. At this point clientele will go where the product or service is being offered and therefore not a viable selling point of the company. Too big, trying to gather up all the avenues from all directions as means of growing your company. Eventually, you will have to offer more, more, more just to cover your growth and stay afloat. The more you offer, the less time you will be able to offer your customers personal service. That pisses people off and ultimately loss of customer base. In very large companies, this loss of customer base is not recognized until it is far too late. 1% decrease is fairly small unless you really pay attention the the actual number of customers as 1% could be 10's of thousands of people. This small lab I worked for used Fuji everything unless they had no option. Why? "Kodak doesn't care. They will tell you one thing, you invest, and then find they had a different direction planned the whole time". (Example: R3.) I can not tell you how many times I heard statements like this while working there. This small lab was just one small customer for Kodak, but served 1000's of customers in our city.Some people say customer service is the key and Kodak trashed that a long time ago. Of course, I am not a business major, so this is just my personal opinion and thought I might share, since sharing is what we do here.