foc
Subscriber
I’m thinking something has gone wrong along the lines mentioned. Having tried the retriever so many times now I suspect the leader is damaged - the spindle of the cassette is resisting rotation.
The spindle not rotating or is very stiff suggests something is wrong inside the cassette.
It could be that the film tongue is damaged or bent or the film has been rewound the wrong way. If that is the case then the only solution is to break open the cassette in a dark bag so you can process it.
One helpful hint is to use one finger to apply light pressure to the end of the film cassette so as you rotate the film spindle and you hear/feel the click, the film tension doesn't allow the film to spring back or move.

