Possessing a desire to help keep our local shops in business is not always easy when the shops do not seem to be willing to participate with me in that process.
I find it surprising that they are saying that kind of thing. Seems like a great way to go out of business. Brings up a memory which is somewhat aligned in relation to the Ilford slant of this thread.
Years ago, before Latte had hit this land in the upper left hand corner of your map of the US lower 48, I walked into a shop south of you, Ralph, down in Auburn. I needed film. I asked for what I was then using for reasons that will soon be apparent: tri x. I was told "We don't carry tri-x. We have Ilford products. They are better." Well, I wouldn't argue about that, but my response was "I was in Friday Harbor (end of the world up here) last month and ran out of film. Somebody drove in to the drugstore for me, the only place up there that carried film. All they had was tri-x. In my business, I really have to use what I know I can get on the road, regardless of what I might prefer for my own aesthetic reasons." Next time I went in, he had tri-x.
I might even agree with him (at the moment, I prefer shooting FP4 for myself) but customers have their reasons why they need or want one thing over another and it isn't always about price. Another guy, in Tacoma (he's gone now) used to try to sell me RC paper, even though I told him my client wouldn't buy my prints unless they were made on fiber. He said that the reason I should buy it is that RC is better and my stupid client just didn't know that. I know that the real reason he thought I should buy it is just because that's what he had. Take care of his needs; to hell with mine. That guy was a piece of work.
I heard the stories from the folks at Rainier, though, as they were going out of business. People would come in and boast about the prices they got stuff for from the web, and often, those prices would be higher than they'd have paid at Rainier. They seemed just to assume that the prices must be lower simply because it was on the web. Very sad. It was a great store, with great people; one that I knew from when it started, more than 30 years ago.


), there is an Ilford history site here: 
