Here is my letter, it's worth a try, sent 12-13-2007.
To Whom it may concern,
Kodak Corporate
12-12-2007
Re: Infrared HIE Discontinuance
I have been a professional photographer for 20+ years and have used Kodak film and papers for the majority of my work. In 1987 I began using Kodak HIE 35mm infrared film for my fine-art subjects. It is now my primary film for all my personal work. Over the past ten years I have also used HIE for about a dozen commercial and advertising campaigns that have called for infrared film, Including 5 days for the city of Culver City, California, A poster for General Motors Saturn Cars, 4 days for the City of Monterey Park, California, and an entire collateral campaign for the Bank of A. Levy in Ventura, California. I consume between 60 and 80 rolls of HIE every year.
HIE is a unique and wonderful product that spurred legions of artists who specialized in the "Kodak Infrared Look", and many like me, have remained steadfast users for decades. Now that the edges of my film are revealed in my photos, the word KODAK is shown on every print I make. I often exhibit my infrared images in galleries, and for such an "obscure" film it is amazing how many people recognize and comment with, "That must be infrared...." It has become an American photographic phenomenon, and there is a European contingent of loyalists as well, despite the real difficulty involved in getting the film overseas.
Though many scientific and government uses of the film have been converted to digital, the film still retains a devoted following of art and wedding shooters. These are the same amateurs and professionals that have supported the Kodak film division with their color negative and transparency purchases. These are the same film enthusiasts that buy yellow bottles of developer, stop bath, fix, selenium toner, etc. I would argue that with the recent resurgence of interest in large-format film photography, Kodak HSI, 4x5 infrared sheet film would be more viable now, then in 2002, when it was discontinued.
Most HIE devotees have seen the writing on the wall, and most have braced for the discontinuance of HIE with bulk purchases, knowing all to well that the day would come when, like Kodak Enlarging Paper, HIE would cease to exist. I see little promise of a change of direction from a corporation the size of Kodak. However, I write this letter in hopes that the HIE product line can be revived, even at a higher price or longer cycle between coating runs. Unlike the discontinuance of Kodak papers and slide films, the decision to discontinue HIE is not mitigable by photographers switching to competing film brands. In this instance there is no comparable replacement film from any supplier, anywhere, at any price.
While Kodak continues to discontinue analog products and services corroding brand loyalty, smaller companies like Harmon Technology appear to respond to their customer's appeals and revive product lines (SFX-200), reaping huge public relations and brand-loyalty dividends. Over the next 90 days every photo magazine in the world will be editorializing about the loss of such a venerable film as HIE, while on the other side of the spread, a glossy ad tries to sell Kodak film. I respectfully request that you maintain production of HIE, even if only as a publicity strategy.
With hope,
Stephen Schafer,
Schafphoto.com