pentaxuser
Member
While RobC makes some good points I think that he overlooks the powerful sentiment expressed above which most consumers have.I just refuse to be a lemming or a sheep to slaughter type person.John W
If there is any hint that we are being blatantly exploited by any or all parties in the chain, be that Kodak at the beginning or the retailers at the end we seek to retaliate and as any company knows once a consumer feels "slighted" then it takes a lot to change bring him back onboard. Indeed this may be impossible as several APUGers here have demonstrated. This feeling of being "duped/exploited" or any such similar description transcends income and this is precisely why it is such a dangerous sentiment for any company to excite in the consumer.
Interestingly the price premium bulk Kodak v cassette Kodak seems to be universal affecting both the U.K. and the U.S. I'd have thought the competition to be strong enough amongst the retailers in both countries to rule out a kind of price sharing cartel which turns the investigation back to towards the maker
I think I am safe in saying that the same issue doesn't apply to Ilford.
pentaxuser
John W
JohnW

how customer-focused is that!?!!???