Bad Box of Ilford MGIV RC?

[Bob F.]

I have also had rare, but occassional, problems with MGIV. A couple of years ago I got four 25 sheet packages of the paper (the local supplier was out of 100 sheet boxes). All the packages were properly sealed and generally pristine. Two of the packages were just fine; the other two had severe fogging on the edges of all sheets. Weird. Although they are generally excellent, there may be some slight, enduring quality problems at Ilford.

Did you send samples to Ilford for testing? What did they report?

Cheers, Bob.

 

[Simon R Galley]

Dear Gary,

Back from my holidays today....strange one this, please if you can be bothered send us some exposed and unexposed sheets and the batch number ( its on the wrap around label ) in return if you pm me your address I will arrange replacement of the product ASAP.

You all know our QC methods I guess, it is incredibly rare for any defective product to leave the factory, FYI last month ( July ) we had 17 complaints received at the factory ( from Worldwide ) of which 6 were 'cause not certain' or 'cause justified' and replaced.

Anyway, lets have a look at it and I will post the result...as it is unusual

Regards

Simon ILFORD Photo / HARMAN technology