Kodak:
Hard to blame Kodak for divesting in their silver based products. Other then Fuji, which by the way didnt have much in BW market, most other paper and film companies have had problems. Polaroid, Agfa, Ilford, Forte, and Im sure others. Ilford is the only one, as of now, that came out of with a plan committed to analogue photography. So much so the divested their digital. They see a niche. I dont think Kodak could do the same thing. They are way too big and have stock holders to worry about. The jury seems to out for Forte right now.
Know Kodaks customer service is horrible, at least in the BW dept. When I called last time asking for some data sheets not found on the web, they told me they destroyed all the hard copies of stuff they no longer made. I think the guy was just lazy and didnt want to do something that couldnt be emailed, myself.
In the end I will continue to buy the only product that I buy from Kodak for years - Plus-x, for me it is still the best portrait film out there.
I suppose, as is normal, because they are the biggest people expect more, or are willing to make them the villan.