Update on Efke/Adox Film and Paper

MattCarey

Member
Joined
Nov 5, 2004
Messages
1,303
Format
Multi Format

3 points:

1) Have you ever tried run a business importing items from a developing country? It isn't easy. From what I understand, it's not like Efke is making film every day and you just call them up and ask for your order to be sent next-day air.

2) Have you ever purchased JandC overstock or short-date items at a big discount? I have. I don't complain when the logistics work to my advantage.

3) Have you ever had problems getting name-brand film from a big supplier? I had to wait 3 months or more once for Tri-X in 120 from Adorama.

Matt
 

RobertP

Member
Joined
May 11, 2006
Messages
1,190
Format
ULarge Format
I'd like to let you all in on what kind of people at J and C you deal with. About a year ago I placed an order for a box of Jand C 400. When I went to order again I noticed a big price increase and started ranting about the costs. What had happened was when I placed the first order they changed packaging on John from 25 sheets to 50 sheets. John shipped me a 50 sheet box with no questions asked at the price of a 25 sheet box. After I was through pulling my foot out of my mouth I made a public apology to John. John never asked for a dime more due to the packaging change. He ate the costs. That is why I order all my film from J and C regardless of price. Now that's customer service.
 

c6h6o3

Member
Joined
Oct 16, 2002
Messages
3,215
Format
Large Format

And not just for Efke films, either, as evidenced by their help in the recent ULF and non-standard size production run of Kodak TMY. I buy all my 8x10 sheet film from JandC even though I can get TMY cheaper elsewhere.
 

MattCarey

Member
Joined
Nov 5, 2004
Messages
1,303
Format
Multi Format
RobertP said:
That is why I order all my film from J and C regardless of price. Now that's customer service.

We are very lucky to have companines like J and C, *and* Freestyle around.

Sometimes these discussions get interpreted as something against freestyle, but it is more of a complement of JandC.

We are lucky to have both, but we are allowed to have preferences.

Matt
 

Aggie

Member
Joined
Jan 1, 2003
Messages
4,914
Location
So. Utah
Format
Multi Format
I've shopped at freestyle not just J&C. If it is something I can't get at J&C, I tend to go where I can find it cheapest (doesn't everyone) and check Calumet, B&H and freestyle. Freestyle has gotten a lot of my dollars, but so has everyone else. We have to remember that we want to have choices, not just one vendor. That is why I spread my dollars around. Usually the film purchase is from J&C, and other stuf from the others.



 
Cookies are required to use this site. You must accept them to continue using the site. Learn more…