• Welcome to Photrio!
    Registration is fast and free. Join today to unlock search, see fewer ads, and access all forum features.
    Click here to sign up

Update on Efke/Adox Film and Paper


3 points:

1) Have you ever tried run a business importing items from a developing country? It isn't easy. From what I understand, it's not like Efke is making film every day and you just call them up and ask for your order to be sent next-day air.

2) Have you ever purchased JandC overstock or short-date items at a big discount? I have. I don't complain when the logistics work to my advantage.

3) Have you ever had problems getting name-brand film from a big supplier? I had to wait 3 months or more once for Tri-X in 120 from Adorama.

Matt
 
I'd like to let you all in on what kind of people at J and C you deal with. About a year ago I placed an order for a box of Jand C 400. When I went to order again I noticed a big price increase and started ranting about the costs. What had happened was when I placed the first order they changed packaging on John from 25 sheets to 50 sheets. John shipped me a 50 sheet box with no questions asked at the price of a 25 sheet box. After I was through pulling my foot out of my mouth I made a public apology to John. John never asked for a dime more due to the packaging change. He ate the costs. That is why I order all my film from J and C regardless of price. Now that's customer service.
 

And not just for Efke films, either, as evidenced by their help in the recent ULF and non-standard size production run of Kodak TMY. I buy all my 8x10 sheet film from JandC even though I can get TMY cheaper elsewhere.
 
RobertP said:
That is why I order all my film from J and C regardless of price. Now that's customer service.
Click to expand...

We are very lucky to have companines like J and C, *and* Freestyle around.

Sometimes these discussions get interpreted as something against freestyle, but it is more of a complement of JandC.

We are lucky to have both, but we are allowed to have preferences.

Matt
 
I've shopped at freestyle not just J&C. If it is something I can't get at J&C, I tend to go where I can find it cheapest (doesn't everyone) and check Calumet, B&H and freestyle. Freestyle has gotten a lot of my dollars, but so has everyone else. We have to remember that we want to have choices, not just one vendor. That is why I spread my dollars around. Usually the film purchase is from J&C, and other stuf from the others.



 
You must log in or register to reply here.
Menu
Log in
Register