Just received my books from the YUP sale. The books were packed well and arrived without any damage. The box did contain a piece of paper from W.W. Norton & Company (the fulfillment house) that said:
How are we doing?
Were the boxes packed with sufficient packaging?
Were any cartons damaged?
Did you get the wrong book?
Did you get the wrong number of the right book?
We want to know how to serve you better. Sending us a picture of what we did wrong is best.
Please tell us by emailing us at:
customerservice@wwnorton.com
I'd certainly reach out to them if any of the books you ordered arrived with damage.
How are we doing?
Were the boxes packed with sufficient packaging?
Were any cartons damaged?
Did you get the wrong book?
Did you get the wrong number of the right book?
We want to know how to serve you better. Sending us a picture of what we did wrong is best.
Please tell us by emailing us at:
customerservice@wwnorton.com
I'd certainly reach out to them if any of the books you ordered arrived with damage.
