I should also say that my V700 still works and is about 12 years old. I don't normally use it to scan film anymore, but I've hauled that thing from MN, to NYC, and now to Maine. Multiple apartments (too many in NYC), uhaul trucks down terrible roads, etc. Still I just used it to scan some slides just for reference and it fired right up, and went through about 300 slides in a few days. Re their printers, Epson has also been making them a lot longer than Canon, and thus went through more developmental issues. Forum people like to beat up on them, as forum people tend to do, but in the real world they're almost certainly still the preferred brand for pros and labs worldwide. The competition Canon has brought is good for everyone, and I hope HP isn't out of the game either. But generally dragging a brand for issues that arose on some units more than 2 product generations ago is a bit silly...
I've had to send my Nikon F6 for repair twice, and my Rollei Hy6 has had a few issues that required factory repair (thank goodness they're still around to do it, I bought a 6x6 insert new THIS YEAR and it's in for warranty repair as we speak). But that's the game with high end imaging products. Ask anyone who owns Phase One gear, or Leica, about getting burned. A lot of people who's M9 sensors destroyed themselves all on their own proudly buy M10s. I still give Nikon my money even though the D800-D810 were dogs, even though the D600 spit oil on the sensor, even though the Df had a sh*t AF system. They're still the company that made the D700 and the D850, two near perfect cameras...the road to those models was a rocky one. Canon users are generally happy even though their sensors are the worst in the business and their mirrorless camera is groundbreaking for 3 generations ago.
Show me a hero, people.