subscription and access to galleries

Discussion in 'Support PHOTRIO.COM With A Yearly Subscription.' started by phelger, Nov 15, 2013.

  1. phelger

    phelger Subscriber

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    Have now benefited from this excellent forum for quite a number of years - thanks.
    I renewed my subscription after expiry a couple of weeks ago but still don't have access to galleries etc. How can I get access?
    peter
     
  2. analoguey

    analoguey Member

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    Isn't that automatic? Or are you not having access to your own galleries?

    Sent from my LT26i using Tapatalk
     
  3. ath

    ath Member

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    Since your status is shown as "member" I guess something went wrong.
     
  4. OP
    OP
    phelger

    phelger Subscriber

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    In fact, I don't even have access to my own gallery:sad:
    peter
     
  5. fotch

    fotch Member

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    If you paid for a subscription, you status should change to "subscriber", however, it is showing you are a "free" member. Did you pay? If so, contact APUG management to correct.
     
  6. jnanian

    jnanian Advertiser Advertiser

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    what fotch said ...

    just PM sean he will flip the switch ..
     
  7. MattKing

    MattKing Subscriber

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    Actually, Sean has disabled PMs to him.

    But you can email him by using the "Contact Us" link at the bottom.

    You could also notify the moderators using that link - but I already did that for you last night :smile:.
     
  8. Sean

    Sean Admin Staff Member Admin

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    Hi Peter, I've contacted you and will wait for a reply, should have you sorted out soon.

    Thanks,
    Sean
     
  9. OP
    OP
    phelger

    phelger Subscriber

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    Sean,
    Forgive me , I made a mistake the money never left my account!
    Now I've paid and Paypal has just sent me a confirm mail that its OK
    I look forward to again having. Access to galleries
    Peter
     
  10. fotch

    fotch Member

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    Bingo
     
  11. Sean

    Sean Admin Staff Member Admin

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    Thanks Peter! :smile:
     
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