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Satinsnow glass comments (again!)

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Dave Wooten said:
Dave
I will be up in your neck of the woods for Kerik's workshop next week....would like to check out the glass if possible and look into changing out some cameras. 8 x 10, 7 x 17, 5 x 7, and possible 14 x 17...the old eyes arent what they used to be!

Dave in Vegas

Hi Dave,

I am sure I will be visiting down that way, sometime next week, Les McLean is suspose to be arriving at my place after he does his workshop this week, and we are thinking about venturing down to Yellowstone, so Fourmulary is right on the way, I have some glass ground up, that has no homes right now, so should be able to bring some down for you guys to look at, What days are you all going to be down there, I would love to take a visit and spend some time with fellow appugers.

Either drop me a note here, or send me an email at gglass@satinsnowglass.com and we will see how the schedule plays out.

Dave Parker
Satin Snow Ground Glass
 
Satinsnow said:
Don't worry, Satin Snow prices are pretty well set

Boy am I glad to hear that! My first 8x10 is in the mail to me right now and the first order of business (once I receive it) is to check the quality of the glass and probably order my THIRD Satin Snow glass.
 
Satinsnow said:
Hi m3500,

Have you emailed me to let me know there is a problem

Dave:

I just tried to order a piece of glass on your website and was told after I entered all my credit card information that my e-commerce session had timed out. I did it twice, just to make sure the error wasn't on this end.

Is this intentional, because of your backlog? If so, can I order via snail mail? If not, you need to have a talk with your webmaster.

Jim
 
c6h6o3 said:
Dave:

I just tried to order a piece of glass on your website and was told after I entered all my credit card information that my e-commerce session had timed out. I did it twice, just to make sure the error wasn't on this end.

Is this intentional, because of your backlog? If so, can I order via snail mail? If not, you need to have a talk with your webmaster.

Jim

Jim,

Where did you enter your credit card number? as the shopping cart we have one the website is a paypal system, which requires a paypal account, you should not have to enter credit card information anywhere if you have an account with paypal, as far as the webmaster, that is me, as we also run a webhosting and design company, and on our glass website, we have not set up a traditional shopping system as of yet, that is why we choose to use the paypal system, you should just have to click on the buy it now button, which will take you to the paypal system.

If you wish to use a credit card we also have the ability to take Visa, M/C and Discover over the phone for orders, as well as having a downloadable order form for snail mail orders.

Let me know, or give us a call between 9am and 5pm Mountain Time and I am sure we can get things worked out.

Thanks.

Dave Parker
Satin Snow Ground Glass
406-752-8677
 
Satinsnow said:
Jim,

Where did you enter your credit card number? Dave Parker
Satin Snow Ground Glass
406-752-8677

The attached is what I saw when I went to check out. As I don't have a PayPal account, I clicked on the left hand button. It was all downhill from there...
 
Last edited by a moderator:
Hi Jim,

your best bet would probably be to give us a call at 406-752-8677 and I will be happy to take your order over the phone, or I can send you and invoice from my actual card processor, which should make it very easy for you to check out,

Just drop me your email with what you want, or give us a call and we will get it all worked out.

Paypal, has been good for those that have an account, but I know they have had a few problems lately, and unfortunately I don't have any control over their system..

Thanks again.

Dave
 
Dave,
On your site, when you are asking about size of the clipped corner, is this the diagonal across the corner after it has been clipped? I've thought about ordering, but haven't because I wasn't sure what this dimension referred to.
 
colrehogan said:
Dave,
On your site, when you are asking about size of the clipped corner, is this the diagonal across the corner after it has been clipped? I've thought about ordering, but haven't because I wasn't sure what this dimension referred to.

Hi colreogan,

I measure back from the corner and then clip across the diagonal to do the clip, in other words, if it was a 1/2 clip, I would measure both sides back 1/2inch and then clip across the measurement..

I hope that is clear, if not, drop me a note and we can go from there, to arrive at the correct clip dimention for your application.

Dave
 
I'm hoping to join in the adulations soon - I have ordered groundglasses for two of my old folders and the big Gandolfi project :wink:
 
WOW!

The difference is vast. My original Zone 6 10x8 screen was fine, but the satin snow is far brighter (thinner and whiter glass..less green cast) and much finer ground. I have found that this fine grain enables detailed foliage or twigs to snap into sharp focus, unlike before, where it tended to go from fuzzy to less fuzzy (focus) to less fuzzy again. This screen gives you real confidence. I find that I can focus my camera accurately without a loupe, as it is blindingly obvious when focus is sharp as things are actually pretty sharp rather than less fuzzy. I still use the loupe to be sure, but wow.....

My 5x7 might well end up with one....

My hat goes off to Satin Snow, especially in the value department. Most businesses would have gone down the 'rip'em off c'os this is photography' route, but they have gone down the 'make'em so cheap there is no excuse not to fit one to every view camera' route. How refreshing!

Tom
 
After a home made GG in my first home made 4x5 camera, I bought a Satin Snow glass and loved it so much I bought a spare.

I now have a 5x7 Conley and an 8x10, both with good glass. I am hoping I break them so I have a valid excuse to replace them with Satin Snow :wink:
 
Tom Stanworth said:
WOW!

My hat goes off to Satin Snow, especially in the value department. Most businesses would have gone down the 'rip'em off c'os this is photography' route, but they have gone down the 'make'em so cheap there is no excuse not to fit one to every view camera' route. How refreshing!

Tom

I agree absolutely. When my Bush Pressman GG broke I ordered two from Satin Snow and the one I have installed is brilliant. In fact I find I need a loupe to adjust my glasses. With normal vision I probably wouldn't need a loupe.
 
I took a picture with a camera with a Satin Snow Ground Glass and it came out awful. It was overdeveloped, badly composed and the subject had their eyes closed.

See? Satin Snow GGs aren't so great :D
 
Sounds like you installed it backwards. :confused:
 
still waiting for mine... :sad:
 
BradS said:
still waiting for mine... :sad:

Brad, should be there very soon, just don't install upside down and backwards....I can only do so much! LOL

Dave
 
magic823 said:
Mine too?

Steve

Hi Steve,

Rest assured, we are getting as many as we possibly can shipped out everyday, I am currently shipping 10-20 orders each day, and have been on this schedule for the last month now...

When we started this little "part time business" I never realized how many LF cameras are out there, we are comming up on over 6000 screens shipped in a bit over a year and a half!!! and for a two person company, that is quite an accomplishment, as every single piece we do is hand ground and fitted.

Sorry it takes as long as it does, but it should be there soon.

Thanks again.

Dave
 
No problem. My comment was more tongue in cheek. When I ordered it, I was aware that it would be a while. I have a small company that makes darkcloths for Photographers' Formulary and B&H. Its just my wife and I making them. I know what you mean about getting backlogged sometimes.
 
Steve,

I talked to Formulary here about a month ago, and they wanted me to produce screens for their store, and unfortunately at this time, I can't even consider it LOL We are hoping to be able to clear our backlog status by the end of October,,

Dave
 
Hi Dave,

Just placed my order. I'm currently using my view camera as a pinhole camera, so your backlog doesn't bother me a bit! :smile:

Your prices are so low, I could hardly believe my eyes. Thank you!

Steve
 
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