DREW WILEY
Member
- Joined
- Jul 14, 2011
- Messages
- 13,934
- Format
- 8x10 Format
Customer service positions at numerous manufacturers are entry level positions and need to be supplemented with other forms of information.
I've gotten completely wrong information from Fuji's US people several times, and frankly, knew about fifty times more about their own products than the person on the other end. But I can see how it might be a problem if the kid at the other end only understood the photofinishing line and not pro products. But who know? The "plutonium" cold light was obviously hyperbole - it is just an exceptional high-powered V54 unit I once had Aristo make for me, and still use. The big additive enlargers are my own design, but employ a lot of cannibalized components. I'm no electrical engineer. I've been featured alongside all kinds of famous artists, including AA. Big deal. Lots of people have. But at least these people respected my work and treated me like an equal. I'm nothing special. I do this for my own satisfaction and from
time to time do bag some serious print sales. They know who I am. I need not be concerned about ridiculous web chatter. I will just keep on
shooting and printing wonderful images on "nonexistent" materials.
I've gotten completely wrong information from Fuji's US people several times, and frankly, knew about fifty times more about their own products than the person on the other end. But I can see how it might be a problem if the kid at the other end only understood the photofinishing line and not pro products. But who know? The "plutonium" cold light was obviously hyperbole - it is just an exceptional high-powered V54 unit I once had Aristo make for me, and still use. The big additive enlargers are my own design, but employ a lot of cannibalized components. I'm no electrical engineer. I've been featured alongside all kinds of famous artists, including AA. Big deal. Lots of people have. But at least these people respected my work and treated me like an equal. I'm nothing special. I do this for my own satisfaction and from
time to time do bag some serious print sales. They know who I am. I need not be concerned about ridiculous web chatter. I will just keep on
shooting and printing wonderful images on "nonexistent" materials.