• Welcome to Photrio!
    Registration is fast and free. Join today to unlock search, see fewer ads, and access all forum features.
    Click here to sign up

Problems Subscribing

perkeleellinen

Subscriber
Joined
Apr 14, 2008
Messages
2,918
Location
Warwickshire
Format
35mm
I'm getting this error when I try to extend my subscription:


I've tried clicking every purchase box from the top one at $24 to the bottom one at $100. Always the same error. Any ideas?
 

koraks

Moderator
Moderator
Joined
Nov 29, 2018
Messages
26,087
Location
Europe
Format
Multi Format
Are you clicking in the right places?

First choose which subscription extension you want.
Then click the double arrow icon next to that option to select the payment type.
Then click the Purchase button next to that specific input field.

Clicking the Purchase button next to a field where no payment option was chosen will produce the error you got.
 
OP
OP

perkeleellinen

Subscriber
Joined
Apr 14, 2008
Messages
2,918
Location
Warwickshire
Format
35mm
Thanks, Koraks, that worked. I didn't spot that the 'payment method' box revealed a drop down list. I was clicking 'purchase' without doing that bit.