Problem with Epson v750

Marc Estalella · Sep 29, 2020

Hello!
Lately my Epson v750 stops scanning and in Silverfast 8 shows up the message "Error from Epson". It's not a pop up. The scanner stops scanning and thats it. (Image of the message attached).
The light of the power button change from blinking green to steady green.

Any ideas how can I fix it? Thanks!

shutterfinger · Sep 29, 2020

Is the calibration area blocked?
Does it scan with EpsonScan?

Marc Estalella · Sep 29, 2020

shutterfinger said:
Is the calibration area blocked?
Does it scan with EpsonScan?

What is the calibration area?
I only use the Silverfast 8

shutterfinger · Sep 29, 2020

Marc Estalella said:
What is the calibration area?

The end of the scanner bed glass closest to the transparency adapter hinge.
You had to install EpsonScan as it has the drivers for the scanner that Silverfast uses.
READ the owners manual.

jeffreyg · Sep 29, 2020

Make sure your computer is recognizing the scanner. Try reinstalling the scanner driver also you might have the SilverFast return to the factory default settings. Check your cable and consider shutting down and restarting the computer after changes have been made. If all else fails call tech support.

http://www.jeffreyglasser.com/

http://www.sculptureandphotography.com/

Marc Estalella · Sep 30, 2020

jeffreyg said:
Try reinstalling the scanner driver

I've just reinstalled the official driver. We'll see if it works. Thanks!

bnorthr · Oct 15, 2020

Another thought if that doesn't work: make sure both safety lock switches are unlocked. Seems silly, I know, but sometimes it's the little things that get us.

Problem with Epson v750

Marc Estalella

shutterfinger

Marc Estalella

shutterfinger

jeffreyg

Marc Estalella

bnorthr

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