New position at Kodak Management: chief customers officer

[Curt]

It's not intuitively obvious on Kodak's site - has anybody found a way to contact this guy? If he's truly interested in consumer input as the blurb says, I'm sure we can give him some

With that other woman's 1920 cell phone?

 

[Curt]

Good gods. Film is a business. When it's gone, time to move on to something else.

I have to agree, and paintings are only colored oil on a rag attached to some wood.

All seriousness aside, I've decided to delve into making digital negatives and leave the sacred cow along the wayside.

 

[Curt]

Excerpts from Kodak press release:

Eastman Kodak Company announced that it has named Gustavo Oviedo to the position of Chief Customer Officer

“Kodak has always believed in putting the customer first,” said Perez. “With the creation of the position of Chief Customer Officer, we are reinforcing our commitment to delivering products and services that reflect the input and the needs of our customers, both commercial and consumer.

As Chief Customer Officer, Oviedo’s primary responsibility will be making the customer central to the company’s delivery of products and services – from design to distribution. He will partner with all of Kodak’s business teams and Corporate Marketing to carry out his mission. From his base in Rochester, N.Y., he will oversee the company’s sales and customer operations in the Americas; Europe, Africa and Middle East Region.

“Our sales increasingly come from the business-to-business marketplace, which is where I have spent the bulk of my career. I look forward to doing all I can to contribute to the continued success of Kodak’s digital transformation.”

Well that's very good news, now we can rest assure that the company really likes us, you really like us! I felt so alone and sad but now I'm loved and cherished and feel loved again. Oh what a wonderful day, oh what a wonderful feeling to know that millions of miles of film will flow into my life and beyond. I'm almost speachless but I can't keep it in. Oh thank you Mr. Pres. Preres EI EI O. Mr. Chief Customer Digital Transformation Film Killer Oviedo, and it's i before e so it's certainly correct.

Like the Pharaoh who erased the name of a previous Pharaoh and put his name on the monuments, I wish you luck on making a historical statement and striking the name of Kodak Film forever from the land and may no man speak the work "film" lest they be struck off the planet in a digital flame.

Lastly I'm heading to the bathroom to vomit.

 

[David A. Goldfarb]

I did not even know that such a new forum existed. I guess it was not annonced.

Announced on December 15--

(there was a url link here which no longer exists)

 

[Steve Smith]

and it's i before e so it's certainly correct.

As an aside, the 'rule' "i before e except after c" has more exceptions to it than words which obey it.


Steve.

 

[Christopher Walrath]

Well, I have not received a reply to my query yet, but I received an email stating I would shortly. In the email near the bottom headed 'Christopher Walrath wrote'. Between this and the text of my request is the following:

Pete, I hope you have some verbiage for these types of questions.Deb

Yeah, this ought to be a good one.

 

[Christopher Walrath]

Oh, and for those who are wondering, the email address is kprotraditional@kodak.com

At least they have dedicated an email address to traditional photography.

 

[mfratt]

New from Kodak: Free Kodak EasyShare DigiCam with each purchase of Kodak sheet film, to help those still stuck in film get into the digital transformation. Because they're serious about their customers

 

[Curt]

Film is a passing fade, so is digital, in the future, less than a hundred years, it's going to be Tele-Share, people will not have a blue thing hanging from an ear but they will have an implant so they can think the image, eyes won't even be needed so the sight impaired will see again too. Like dental work a hundred years ago being ancient compared to modern dental, direct Tele-Share will be the norm in the future. Think of an image and it will appear in your mind, and full motion and sound too.

:munch:I saw a digital camera at Costco today; a Fuji Film digital camera. How's that for a label, Fuji Film.

 

[Christopher Walrath]

Think of an image and it will appear in your mind, and full motion and sound too.

And for an extra yearly payment of $199 you can have the little Kodak logo in the lower right corner removed from the images.

 

[dehk]

Those Kodak People needs an apug account. And see what some of the customers really want.

 

[AgX]

If I remember right with the cancellation of HIE there was twice a posting in the name of Kodak.

 

[dehk]

Email Gustavo Oviedo and tell him he needs an apug account. See what he'll say.

 

[ic-racer]

:munch:I saw a digital camera at Costco today; a Fuji Film digital camera. How's that for a label, Fuji Film.

I suspect the typical user thinks it uses 'digital film.'

 

[aldevo]

Film is a passing fade, so is digital, in the future, less than a hundred years, it's going to be Tele-Share, people will not have a blue thing hanging from an ear but they will have an implant so they can think the image, eyes won't even be needed so the sight impaired will see again too. Like dental work a hundred years ago being ancient compared to modern dental, direct Tele-Share will be the norm in the future. Think of an image and it will appear in your mind, and full motion and sound too.

:munch:I saw a digital camera at Costco today; a Fuji Film digital camera. How's that for a label, Fuji Film.

Well I remember attending the US Open tennis tournament in 2005 where the Fuji Film blimp circling overhead was emblazoned with the slogan "FujiFilm Means Digital!"

Yup, that's what it said.

 

[Christopher Walrath]

Here is the party line.



Dear Christopher Walrath,Thank you for your interest in Kodak’s traditional film business You may be reading a little more into the announcement of Gustavo Oviedo’s new role as Chief Customer Officer  -  reporting directly to the CEO’s office  -  than was intended.   With Kodak’s revenue increasingly coming from business-to-business sales, and with the company’s heightened focus on customer centricity, the CEO’s office plays an increasing role in maintaining customer relationships and securing sales, which is reflected in this change.  As the traditional film business continues to evolve, Kodak is managing its product portfolio in smart, innovative ways that enable us to continue to serve customers with the quality products and services they have come to expect from the Kodak brand. We are also managing our portfolios to help us maintain scale, which is a critical factor for the large-volume production of consumables such as film and paper.  Building a more selective portfolio is one of the keys to our sustainability.  We are looking at all the pieces, across all the businesses, focusing on the core products that are critical to each business, and ensuring that we protect the heart of each portfolio as we move into the future.  Innovation is a key component of this process, and this includes launching new products built on technical inventions.  Examples include the VISION3 family of motion picture products, EKTAR 100 film, and the new PORTRA 400 film we recently announced.  As we’ve said for many years, we will continue to manufacture our portfolio of traditional products as long as customers buy and use them in sufficient quantities.  We truly appreciate the dedication and loyalty to Kodak’s traditional business shown by you and other APUG members, and we encourage you all to keep shooting.Sincerely,Peter V.Kodak ProfessionalTechnical Support800-242-2424 ext. 19

I understand the fluff in the beginning about P&L. But there, near the end, you have it in black and white (pun totally intended) straight from the horse's mouth.

Buy it and it will still be there.

 

[msa]

Wow? B2B? Is that the best they can offer us?

B2B was a big catchphrase before the last bubble burst... can they continue to afford lagging like this?

 

[MaximusM3]

Here is the party line.



Dear Christopher Walrath,Thank you for your interest in Kodak’s traditional film business You may be reading a little more into the announcement of Gustavo Oviedo’s new role as Chief Customer Officer* -* reporting directly to the CEO’s office* - *than was intended.** With Kodak’s revenue increasingly coming from business-to-business sales, and with the company’s heightened focus on customer centricity, the CEO’s office plays an increasing role in maintaining customer relationships and securing sales, which is reflected in this change. *As the traditional film business continues to evolve, Kodak is managing its product portfolio in smart, innovative ways that enable us to continue to serve customers with the quality products and services they have come to expect from the Kodak brand.*We are also managing our portfolios to help us maintain scale, which is a critical factor for the large-volume production of consumables such as film and paper.* Building a more selective portfolio is one of the keys to our sustainability.* We are looking at all the pieces, across all the businesses, focusing on the core products that are critical to each business, and ensuring that we protect the heart of each portfolio as we move into the future.* Innovation is a key component of this process, and this includes launching new products built on technical inventions.* Examples include the VISION3 family of motion picture products, EKTAR 100 film, and the new PORTRA 400 film we recently announced.**As we’ve said for many years, we will continue to manufacture our portfolio of traditional products as long as customers buy and use them in sufficient quantities.* We truly appreciate the dedication and loyalty to Kodak’s traditional business shown by you and other APUG members, and we encourage you all to keep shooting.Sincerely,Peter V.Kodak ProfessionalTechnical Support800-242-2424 ext. 19

I understand the fluff in the beginning about P&L. But there, near the end, you have it in black and white (pun totally intended) straight from the horse's mouth.

Buy it and it will still be there.

Last time I checked, the basic rule of commerce, was still SUPPLY AND DEMAND. I don't know why some people get always ruffled up. Film does not go away if sales are there to support supply and basic economics. We want film? Shoot more, buy more and spread the gospel at any chance we get.

 

[polyglot]

Just because the catchphrase is old doesn't mean it's wrong, nor does its popularity in the early naughties imply that it was only invented then. The majority of Kodak's output is motion picture film, and who buys that? Other businesses.

 

[railwayman3]

Buy it and it will still be there.

I bought Kodachrome, Pan-X, Kodak photo paper, Ektachrome 400, Tungsten, HIE, Super-8, 126, APS........:confused:

 

[msa]

Just because the catchphrase is old doesn't mean it's wrong, nor does its popularity in the early naughties imply that it was only invented then. The majority of Kodak's output is motion picture film, and who buys that? Other businesses.

Look, we cannot afford a buzzword gap here...

They need to get with the times.

 

[Curt]

Look, we cannot afford a buzzword gap here...

They need to get with the times.

No kidding!

It would have been better to have no reply than to have a bunch of BS in gobble speak.

Film will evolve, into what? Is there a morphing that's going to happen out there?

Kodak has become lame, a poor excuse for a company, we are literally seeing them dissolve right in front of our very own eyes. It's the perfect example of a sinking ship.

They can add all the polytalk positions they want but in the end I've switched to a company called Ilford.

 

[Steve Smith]

I understand the fluff in the beginning about P&L.

Yes. That bit could have been copied straight from a Dilbert book!


Steve.

 

[hpulley]

I bought Kodachrome, Pan-X, Kodak photo paper, Ektachrome 400, Tungsten, HIE, Super-8, 126, APS........:confused:

The rest I can understand but APS??? Just kidding

 

[hpulley]

...Kodak has become lame, a poor excuse for a company, we are literally seeing them dissolve right in front of our very own eyes. It's the perfect example of a sinking ship. ...

Kodak was developed but not fixed so they're fading away...