Kodak Quality Control Slipping?

Mike Kukulski

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I sent an email to Kodak Alaris about the issue, with a copy of the image above, and asked for their comments about the cause and possible actions to prevent it. For now, I will refrigerate until just before use, and then develop promptly after exposure.
 

Mike Kukulski

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I will check my expiration dates and batch numbers - I probably still have boxes from this run in the refrigerator.
 

MattKing

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I just cannot believe this is continuing.

PE
PE:
This is relatively old film - and was developed a long time (more than a year??)
after exposure.
Which means it may simply be part of the same batch as was responsible for the initial reports.
It would be interesting to know whether the long delay between exposure and development might have played a role in the problem.
 

MattKing

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I will check my expiration dates and batch numbers - I probably still have boxes from this run in the refrigerator.
That is additional information that you should send to Kodak Alaris.
 

LAG

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Excuse me Mike (welcome to APUG)

Sorry to hear that.

I sent an email to Kodak Alaris about the issue, with a copy of the image above, and asked for their comments about the cause and possible actions to prevent it.

As MattKing said above the batch numbers could help, but to narrow down the list of the affected films. I do not see how only a copy of the image can help (for the purposes of cause & prevention) - if not only as a new open case - that others images have not done it before. I insist, if I worked for K. A. (and if I were interested in studying the problem) it would be more valuable other information.

For instance the exposure/develop way you used with these films is one, although in my opinion I do not find any cause/effect associated with this general problem of markings, not only by the information that others have contributed in this aspect within the given cases, but because - despite knowing in advance the importance of the state of before and after in the exposure - films hold their integrity with temperature better than we think (...), so in this case would be no other thing involved than the possible, although hardly imperceptible, increase of widespread deterioration in the meantime while refrigerated after the exposure, nothing else. Nevertheless, as I said, it is the kind of valuable interesting information, in my humble opinion.

Could you please attach here a quick visual reference to the negative, both the affected area shown and the keycodes as well? I would be very grateful

and the Best of luck of course!
 

RattyMouse

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I bought film last November, shot it just one week later, developed it less than 2 months later and STILL had imprint problems on my negatives. My film was never exposed to more than 75 F.
 

RattyMouse

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I really sympathize with Rattymouse and others who have had this happen to them. It is extremely frustrating to be defeated by materials or processes.
In my case it's my own fault since I was royally burned by Kodak film 5 or 6 times prior. I should have switched to Ilford long ago but was too stubborn. So I accept my responsibility in this film fiasco. You won't see new examples of this continuing problem from me as my next film order will include 20 rolls of Delta 400.
 

LAG

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You can expect more of this since Kodak Alaris refuses to recall the film it knows is defective.

Another person burned by poor Kodak quality. Sadly we will see more of this.

We will see more of this "even" if Kodak Alaris does

Can you imagine this future scenario: A young boy today keeping an affected roll in the fridge, and his great grandson at the age of 50 taking the first photograph ever of Saturn with the Kodak markings on it? Wow!

I really sympathize with Rattymouse and others who have had this happen to them...

Me too!

...You won't see new examples of this continuing problem from me ...

But I hope that does not mean that you'll stop posting here! I would miss your critical, and sometimes very true, one-way point of view.

Regards
 

Mike Kukulski

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I checked my film boxes in the fridge. The bad Portra was dated 03/2015, batch no. 6081 015, and the Ektar was dated 03/2016, batch no. 1202 011. That finished off that box of Portra (no problems with any other rolls from this box), but I had just started the box of Ektar. My other Portra and Ektar in the fridge is dated late 2016 and 2017.
 

Craig

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Sal, I'm not really interested in whether or not people do their due diligence.

If I wasn't on APUG it never would have occurred to me to check each roll of Kodak film individually to see if it is any good. I might expect some problems with a low budget house branded student film, but never Kodak. That's the whole point of buying materials from a quality supplier, you should be able to trust them to be good every time.
 
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I really sympathize with Rattymouse...
In my opinion, that particular sympathy is unwarranted. See post #175...
Sal, I'm not really interested in whether or not people do their due diligence...
Perhaps in the specific case referenced that negligence should be of interest when considering whether or not to be sympathetic. However, it's your sympathy, and you're free to waste it on whomever you wish.
...that doesn't mean people shouldn't complain.
Complaining -- most appropriately to the manufacturer -- is one thing. Repeatedly engaging in a public vendetta against the best 400-speed black and white film that ever existed, in the analog photography world of 2017, is quite another.
 

LAG

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IMHO One should expect that everything, no matter how perfect it may be and no matter the reputation it may have, has the chance of failure, at present or any time the future, just like it happened even long time before APUG existed.

I checked my film boxes in the fridge. The bad Portra was dated 03/2015, batch no. 6081 015, and the Ektar was dated 03/2016, batch no. 1202 011.

Thanks for the info

p.s. "Could you please attach here a quick visual reference to the negative, both the affected area shown and the keycodes as well? I would be very grateful"

Best!
 

Craig

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I'm sure that's exactly how Kodak felt about its backing paper supplier.
Kodak has a slightly larger QC department than I do. They can also set the specifications for their paper supplier, I can't demand Kodak produce to any particular specification like Kodak can of their suppliers.
 

Sirius Glass

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It is these relentless rants and public vendetta that killed any sympathy that I had had. The offender has gone on anti-Kodak rants in the past and the tantrums run on for months. At this point they have much the same consideration as background radiation in a normal environment.

I already raised my children, so it is not my job to train the offender.
 
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Photo Engineer

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And sadly, I expect that this new paper passed the routine tests after passing the initial quality tests to get into the system.

PE
 
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RattyMouse

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Sadly, I expect that it is VERY much smaller than it once was.

Kodak has a much smaller product line than it used to have to the QC department doesn't have to be as large. It just needs competent people who can design tests that are able to measure quality characteristics that matter.
 
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Prof_Pixel

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And sadly, I expect that this new paper passed the routine tests after passing the initial quality tests to get into the system.

PE
... and there are thousands of test that COULD be run if you knew there was a need for them. I'm sure this issue 'blind sided' the small QC staff remaining.
 
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