I think you may have misunderstood what I was trying to say...or purposely extrapolated into the absurd....not sure which.
They are investors. When a company is taken over by investors, the investors don't typically have any interest or expertise in actually running or growing the company long term. Their only real goal is to sell their investment at a profit. This usually results in such actions as, breaking the company up and selling off the pieces, aggressive supplier management, delaying payment to suppliers for absolutely as long as possible and a host of other actions to make the company look better financially in the short term without regard for the long term. These actions invariably have significant implications on the quality, price and availability of product.
So, no. They're not intentionally trying to piss off the customer base but they don't really care about the customer base either (nor any aspect of the business really) in the long term. The investors only care about short term because they'd much rather divest themselves of the investment at a suitable profit in the short term so that they can free up their capital and move on to another investment opportunity. Don't you think they'd rather manage a nice balanced portfolio of stocks and bonds?
A pension funds obligations are long term obligations - they need to generate profit from their existing asset, and preserve the capital, in order to satisfy those obligations.
If selling the business for cash and then re-investing that cash is projected to yield longer term stability and income, then the Pension Fund should sell.
If retaining, running and building a business is projected to yield longer term stability and income, then the Pension Fund should retain the business..
They have entertaining offers for a long time - they may actually have to do that, in order to satisfy their public facing obligations. That doesn't necessarily mean that any of the offers has come close to being more valuable than retaining the business.
And as for Pemberstone, I doubt that they are large enough to even consider this.