Bob F. said:Did you get a resolution to this. I'm sure it was just a stupid packing error.
Last time I contacted them by email with a question, it did take 3 or 4 days for them to answer: not quite joined the rest of us in the 21st century yet, methinks...
Quite a few of the UK APUG contingent will be in Kentmetre's area (Cumbria: a.k.a. The Lake District) in February: we can picket the factory if they don't sort out your problem if you like...
Good luck, Bob.
Thanks for the help offer. I also deal with Mike -he's the greatest and has sorted it out with Kentmere.darekj said:Mark, I order Kentmere paper every three months and so far without any delivery problems. Did you contact Kentmere directly or through agent? I know someone in Ontario, Canada, very reliable person, he is Canadian agent from Kentmere, thats the place I get all my Kentmere orders from.
Mark Layne said:Thanks Bob
I gather they have told the Canadian agent they will correct the problem.
They never replied to me though, I'm sure they think I'm a con artist.
I haven't been in the Lake District for 30 years, I still remember driving a state of the art Hillman Minx up to Castlerigg
Mark
The missing Kentona appeared in the mail today. I was impressed with the prompt resolution, also the swiftness of Royal Mail.Bob F. said:Did you get a resolution to this. I'm sure it was just a stupid packing error.
Last time I contacted them by email with a question, it did take 3 or 4 days for them to answer: not quite joined the rest of us in the 21st century yet, methinks...
Quite a few of the UK APUG contingent will be in Kentmetre's area (Cumbria: a.k.a. The Lake District) in February: we can picket the factory if they don't sort out your problem if you like...
Good luck, Bob.
Mark Layne said:. I was impressed with ..., also the swiftness of Royal Mail.
Mark
Okay, here's one for you guys that eat, live and breathe fiber paper. In looking at the most recent Freestyle catalog, they make reference to graded Kentmere Bromide and Kentona. Bromide FB is indicated as being available only in "Kentmere Grade 2 equal to U.S. Grade 2.5," and Kentona FB is listed as being "U.S. Grades 2, 3 and 4." Am I to assume that there are two different Grade systems at play here? Anyone with a definitive response please reply so I don't wast money on the wrong grade of fiber paper!
For our non U.K. based friends, David Coleman was a sports commentator famous for his gaffes.
pentaxuser
They got it backwards. Bromide is available in grades 2-4, Kentona is only Gr. 2.
You mean the Brits have a Yogi Berra?
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