KEH warranty.

Mike Kennedy · Sep 13, 2010

Do they offer a limited one on their cameras & lenses?

martyryan · Sep 13, 2010

Yes, I believe it is 15 day refund and 60 day repair on used items.

Marty

AgX · Sep 13, 2010

And what about postage?
(Certainly an issue for overseas customers.)

martyryan · Sep 13, 2010

that is something I would ask when purchasing.

Les Sarile · Sep 13, 2010

Their return policy is at Dead Link Removed
I have had to return one item that was not as represented and they issued a fedex return mailer so it was no charge to me.

ann · Sep 13, 2010

years ago it was 90 days, i had purchased a lens that had an issue and at that time they couldn't replace the same graded item so they sent me a grade up which is all they had at the time.

I can't speak to shipping as i don't remember.

why not just call their 800 number and ask

AgX · Sep 13, 2010

AgX said:
And what about postage?
(Certainly an issue for overseas customers.)

KEH:
Returned items must be shipped prepaid.

If the equipment is found to be defective, your card credit will be credited for the price of the returned merchandise and any taxes and original shipping.

but:
International Orders - While KEH will always honor its 14 day return policy and 60 day warranty, due to the high cost of shipping, duties, tariffs, and other charges KEH will not be responsible for such charges on international returns.

MartinCrabtree · Sep 13, 2010

Pretty fair for used equipment on the 'net.

KEH warranty.

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