Is Stouffer Dead?

JeffD · Feb 8, 2005

Anyone been able to contact / order any Stouffer products recently? I have attempted to order step wedge products through the email addresses listed on their web page, but can't seem to get any responses from them.

Gim · Feb 8, 2005

I ordered step wedges from them last week over the phone and used them this weekend

JeffD · Feb 8, 2005

Just checked my mail. Seems like their mail system is rejecting messages to one of the addresses listed on their web page:

<dibittner@stouffer.net>: host mail.stouffer.net[64.255.101.224] said: 550
unknown user <dibittner@stouffer.net> (in reply to RCPT TO command)

Reporting-MTA: dns; hiddenworld.net
X-Postfix-Queue-ID: B33E3315CE
X-Postfix-Sender: rfc822; dilcher@hiddenworld.net
Arrival-Date: Fri, 4 Feb 2005 00:13:27 -0500 (EST)

Final-Recipient: rfc822; dibittner@stouffer.net
Action: failed
Status: 5.0.0
Diagnostic-Code: X-Postfix; host mail.stouffer.net[64.255.101.224] said: 550
unknown user <dibittner@stouffer.net> (in reply to RCPT TO command)

fschifano · Feb 8, 2005

Give them a call and tell them about it. We can't fix it here.

hka · Feb 9, 2005

JeffD said:
Anyone been able to contact / order any Stouffer products recently? I have attempted to order step wedge products through the email addresses listed on their web page, but can't seem to get any responses from them.

Jeff,
the address of Stouffer in your mail is wrong. Here's the right email address from Donna Bittner [dbittner@stouffer.net].

JeffD · Feb 9, 2005

Ok, my bad typing of the address. I usually cut and paste, but I guess I must have manually typed it (incorrectly!).

Stouffer is not dead.

Long live Stouffer.

EmilGil · Mar 20, 2005

I'll revive this thread as I have a similar question. I mailed Donna (at the correct address) a couple of weeks ago, asking if they shipped overseas. A few days later I got a positive reply, placed an order for three wedges and since then I haven't heard anything. Dead silent. Anyone have a clue?

Kirk Keyes · Mar 20, 2005

EmilGil said:
I'll revive this thread as I have a similar question. I mailed Donna (at the correct address) a couple of weeks ago, asking if they shipped overseas. A few days later I got a positive reply, placed an order for three wedges and since then I haven't heard anything. Dead silent. Anyone have a clue?

I emailed them last summer with a question, and it did take a while to get a reply. Perhaps they do not place email as a high priority?

john_s · Mar 21, 2005

I have bought from them twice using a fax order, and the response has been prompt.

hka · Mar 22, 2005

john_s said:
I have bought from them twice using a fax order, and the response has been prompt.

I also and have had no problems with them. Quick and easy delivery.

Is Stouffer Dead?

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