I am a bit miffed, please read!

I just returned home, from my shipping for the day and was informed, by my wife, which many of you have talked to on the phone....That someone called to order, or inquire about ordering an 8x10 screen....

What makes me a bit irritated, is we have always published on our website, we do not do grids on screens at this time and we have made available the grid templates on our website, that are FREE for download, in addition to instructions on how to use them...

This individual, told my wife, we must be dumb! because as a person that shoots buildings and such, that it has to be more preceise than this and there was no way you can trace a grid on the glass and have it be accurate, I don't know that this individual is a member here, but I find it very disturbing that someone called and then proceeded to be abusive to my wife, in addition to telling us we are dumb and don't know what we are doing!

As many of you know, I am currently working on being able to offer grids on the glass, but as with our screens, I refuse to put out a product until I am happy with it, we have published on our website, that we don't do grids, but have made an alternative available...

But please until such time as I publish a press release that we have perfected the gridding process, don't call or email me and be abusive, don't call my wife and tell her she is dumb, that is uncalled for, and downright rude, we do everything within our power to ensure we are delivering a product that meets the needs of the Large Format Community, I don't put anything out that I would not use myself, hence the gridding has not been perfected to my specifications yet...

I am not trying to direct this to anyone in particular, but find it very disturbing that my wife has to put up with abuse, that is not right.

Please don't do this..

David Parker
Satin Snow Ground Glass

I can draw my own grids... need to email you about getting some screens, I need an 8x10, a 3x4, and a screen for the 3x4 graflex I think you do things right.

It wasn't me I assure you!

Maybe you should ask the NSA to give you the person's details so you can track him down to send him to Guantanamo.

I did mine with a pencil and ruler, took about 10minutes, no big deal whatsoever..

arigram said:

It wasn't me I assure you!

Maybe you should ask the NSA to give you the person's details so you can track him down to send him to Guantanamo.

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Ari,

I can guarantee you, I can track him down ALOT quicker than the NSA!!

LOL

Dave

Dave, You know your reasons and that you are 100% in the right on this.
People like this should be as troublesome to you as a cloudy day. Just write 'em off as annoying static.

By the way, To mark a 6x7 area on my SSGG, I used very narrow Letraline ruling tape that is left over from my pre-computer board artist days. It works fantastic

Take a deep breath, count to ten, now doesn't that feel better?

You are in a retail business. You deal with people on a daily basis. I am sure you know that not everyone is nice and that many people are just plain assholes from top to bottom. You are going to run into these folks. It is a nature of the retail business. SInce your wife sometimes answers the phone she will have to deal with it as well. It is not right but it happens. Brush it off. Since you do not know the guy's name it is even less important.

I wonder how that person deals with tolerances in film sizes? Many of my shots show clearly that the film has been a little bit crooked in the holder. If the fit were perfect, like with an undersize 13x18cm film in an oversize 5x7" holder, it would be very difficult to load the film

I'm pretty confident that I can draw a pretty decent grid with a T-square and a pencil and have in fact done so. Indeed, some people get into photography, because they can't draw, but you don't have to be Vermeer to draw a grid on a groundglass.

Well I did not do it. I will remember that if I wish to irritate you to ask for you or to place the call person to person collect.

I am sorry guys, I probably got a bit hotter than I should have...but to be abusive, just really made me a bit mad....

I have called a hell of alot of companies in my life, looking for certain products, when I asked, if they said no we don't do that, I always say thanks and go to the next company, but being abusive is not needed..

Again, I am sorry, just had to vent a bit, as with many of you, I am sure, if you came home to a wife, who was a bit upset, it would get ya real quick.

Thanks, you guys are great!

Dave

Claire Senft said:

Well I did not do it. I will remember that if I wish to irritate you to ask for you or to place the call person to person collect.

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Claire,

Call me collect, that won't bother me, call and say mean or abusive things then I get irritated, asking for me, won't bother me either, I talk to many people every single day..

Dave

The only screens I have with a grid are the two I removed to install your screen -)

Some people feel they have a right to be rude. What they really have is the right to be hung up on

I talked with your wife, I presume, not too long ago when I ordered a 4x5 gg. She was nothing but helpful, and when I get the glass I will not be put off by having to make my own grid or the cigarette smell! What is wrong with people today? If these things are what bother you, you should count your blessings because these issues are smaller than the minutea(?) that begins to piss me off like the lack of manners on the roads of New Mexico!
Todd

Dave,

Sheesh; it would've made me mad too. I hate people who take advantage of helpful people; makes for a bad World.

Take two fingers of scotch and go soup roll or two... Be good as new in the morning...

OK.

It was me.





MIchael

Dave
Who is he... let me at him!!! It would be great to vent my frustration and rage from those ten years of retail camera sales.
Why I still flinch at the names Earl and Ray and Bob and that Doc from Monson. When someone spotted one of these four entering the store they would yell incoming and we would all scatter and last man standing would suffer dearly.
Ah, the horror stories.
For those of us who have had the pleasure of speaking to your wife when ordering a GG, we know that she is a sweetheart! We is on yer side Dave!!

gene

Michael,

Beings you live in Wine Country in California, you can make it up by shipping me a case of the finest Cab in the next 24 hours!

LOL



Dave

Satinsnow said:

I have called a hell of alot of companies in my life, looking for certain products, when I asked, if they said no we don't do that, I always say thanks and go to the next company

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There's your problem. You should have called them idiots for not having exactly what you wanted. That would have been helpful.

Satinsnow said:

Michael,

Beings you live in Wine Country in California, you can make it up by shipping me a case of the finest Cab in the next 24 hours!

LOL



Dave

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I certainly would but I don't know what the finest Cab will be in the next 24 hours.


Michael

probably the same twit that complained of a smokey smell. Don't you have call display on your phone? If you do call him back and give him what for.

Dave, It never ceases to amaze me how people these days lack any basic notion of civility and common courtesy. I see this kind of crap all the time and it makes me ill. Why do people think that spending their money gives them the right to be rude? I sympathize with you and your wife. My wife works retail and she takes this kind of senseless abuse all the time.

When you find him, send him hunting with Dick Cheney...

Cheers, Richard

Satinsnow said:

This individual, told my wife, we must be dumb! because as a person that shoots buildings and such, that it has to be more preceise than this and there was no way you can trace a grid on the glass and have it be accurate,

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What an idiot. Wonder if this person ever makes any pictures? Don't worry Dave, this moron will obsess himself to death over little lines.

Dave, for a change it wasn't me. I mean, we both know that I can be obnoxious, but I don't do 8x10. And, dumb or not, you put out a good product so I need you to succeed.

Sorry,

Dan