After loading the film turn the rewind knob until it is tight, thus taking up the slack in the film, when you wind on the rewind knob will turn as you wind on the film, if it does not then the film is not loaded correctly, co check the loading, the frame counter will advance whether you have film in the camera or not, so carefully turn the rewind, if it does not tighten quickly then the film is not loaded correctly, but be careful that you do not wind the film into the cassette, if it tightens then the film is correctly loaded and if it is correectly loaded there may be a problem with the winding, but that is very unlikely, but certainly if the rewind knob is not turning when you wind on the film is not advancing
Richard