Help! Nikon LS8000 scanner software won't install on Win 10

John Wiegerink · Oct 30, 2021

I'm moving my PC, printers and scanners up to my cottage and am in the process of getting things up and running. Well, trying to anyway???? I'm trying to install Nikon Scan 4.0.3 onto my PC that's running Windows 10 Home version. I've been trying using a YouTube video and can get as far as the download started when an X box comes up saying, " The installed version could not be determined. The setup will now terminate." I've tried turning virus and security off, but no help. Anyone have advice?? JohnW
P.S. I'm not the sharpest pencil in the box on the tech stuff.

wiltw · Oct 30, 2021

Is there a Windows 8 driver for your scanner? I upgraded to Win10, found there was no Win10 driver available for my Canon 8800F flatbed scanner. But by downloading the Win8 driver for that scanner, it would operate just fine in the Win10 environment.

Dismayed · Oct 30, 2021

I had Nikon Scan running well on windows 10, but an update broke it. Nothing that I tried worked, so I coughed up the money for Silverfast. I still prefer the Nikon software, but I needed to be able to use my scanner.

John Wiegerink · Oct 30, 2021

wiltw said:
Is there a Windows 8 driver for your scanner? I upgraded to Win10, found there was no Win10 driver available for my Canon 8800F flatbed scanner. But by downloading the Win8 driver for that scanner, it would operate just fine in the Win10 environment.

No Windows8 driver. I've turned off the digital driver signing, but no help. I'm totally stumped on this one. I know it's probably something very simple, but what I don't know. I had it running on my old PC Windows7 no problem, but not on Win10. I followed all the YouTube videos on how to install the software on Win10, but get stopped at the install stage. I don't want to invest in Vuescan if I don't have to since I too like the Nikon software better. Of course it's what I'm used to also. JohnW

John Wiegerink · Oct 30, 2021

Dismayed said:
I had Nikon Scan running well on windows 10, but an update broke it. Nothing that I tried worked, so I coughed up the money for Silverfast. I still prefer the Nikon software, but I needed to be able to use my scanner.

Yes, I need to use mine also, but I'm not in panic mode yet. JohnW

dscottjorgenson · Oct 31, 2021

Have you tried these steps? https://www.sevenforums.com/drivers/44994-getting-your-nikon-coolscan-work-w7-x64.html

mehguy · Oct 31, 2021

Check out Vuescan. it possible that the Nikon Scan software isn't compatible with Windows 10 whereas Vuescan allows you to use your scanner without the original drivers or software.

Dismayed · Oct 31, 2021

dscottjorgenson said:
Have you tried these steps? https://www.sevenforums.com/drivers/44994-getting-your-nikon-coolscan-work-w7-x64.html

That thread runs 67 pages, so clearly getting Nikon Scan to run under Win 10 is challenging.

Kino · Oct 31, 2021

Buy a cheap PC just for your scanner. Run Windows 7. Keep it off of the Net and you should be fine...

John Wiegerink · Oct 31, 2021

Kino said:
Buy a cheap PC just for your scanner. Run Windows 7. Keep it off of the Net and you should be fine...

I am seriously considering doing exactly that. I thought about getting a copy of Win XP Pro and running my old laptop with that. I never, ever had a problem with Win XP. There is something in Win10 that is preventing me from doing the install and I can't for the life of me figure out what it is. JohnW

John Wiegerink · Oct 31, 2021

dscottjorgenson said:
Have you tried these steps? https://www.sevenforums.com/drivers/44994-getting-your-nikon-coolscan-work-w7-x64.html

Yes, and I can only get as far as step 1. JohnW

Kino · Oct 31, 2021

John Wiegerink said:
I am seriously considering doing exactly that. I thought about getting a copy of Win XP Pro and running my old laptop with that. I never, ever had a problem with Win XP. There is something in Win10 that is preventing me from doing the install and I can't for the life of me figure out what it is. JohnW

Depends upon the size of your scans; As long as you can live with files under 4GB each {FAT), it should work. Windows 7 (NTFS) will go to 16TB in theory...

John Wiegerink · Oct 31, 2021

Kino said:
Depends upon the size of your scans; As long as you can live with files under 4GB each {FAT), it should work. Windows 7 (NTFS) will go to 16TB in theory...

You're right and I ran the LS8000 on my old PC running Win7. JohnW

gone · Oct 31, 2021

Get rid of that Win 10, and this problem and many others will go away. Get yourself a Win 7 machine (almost as good as XP was), turn off the updates, and you'll have something reliable and user friendly that you can work with. Win 10 is a terrible OS.

John Wiegerink · Oct 31, 2021

momus said:
Get rid of that Win 10, and this problem and many others will go away. Get yourself a Win 7 machine (almost as good as XP was), turn off the updates, and you'll have something reliable and user friendly that you can work with. Win 10 is a terrible OS.

I have to agree with you about Windows 10. I thought it was just me, but I see other folks feel the same as I do. My former son-in-law is a program solver tech for Microsoft and he's the one that did the install. I wanted to stick with my Win7 operating system, but he assured me that this was the only way to go. I would have ask him for help on this, but he moved away and we kind of lost contact. I never had problems with Win7 or XP, but this Win10 is something else. It's almost like they make it impossible to use older software versions of programs. Sometimes I really think about switching to a Mac, but at my age it's "you can't teach an old dog new tricks' type of thing. JohnW

Les Sarile · Oct 31, 2021

Windows Vista is the last version that will install Nikonscan straight up and that is what I continue to use on my Coolscans - Coolscan 9000 with firewire and V & 5000 with USB.

John Wiegerink · Oct 31, 2021

Les Sarile said:
Windows Vista is the last version that will install Nikonscan straight up and that is what I continue to use on my Coolscans - Coolscan 9000 with firewire and V & 5000 with USB.

Thanks Les. I might have to go that route, but there is a very nice and helpful member here that is trying to help this old fart out. You just got to love this site for members helping each other out. That's the way it should be everywhere, but unfortunately it's not. JohnW

wiltw · Oct 31, 2021

I am fearful about upgrading my desktop to Win11, for fear that my ability to make my Canon 8800F work in Win10 (in spite of the lack of a Win10 driver for that scanner) will be defeated in the Win11 environment!

It seems that Win11 officially leaves behind even owners of somewhat recent processors, a continuation of the Win10 obsolescence of hardware by OS. It seems that prior to Win10, there was a greater degree of effort toward backward compatability, so that users would be encouraged to upgrade to the newer OS.

Les Sarile · Oct 31, 2021

John Wiegerink said:
Thanks Les. I might have to go that route, but there is a very nice and helpful member here that is trying to help this old fart out. You just got to love this site for members helping each other out. That's the way it should be everywhere, but unfortunately it's not. JohnW

At best it's great isn't it! All we can do is encourage the best.
Yeah I bought these HP desktops with firewire for about $75 complete with Vista CD!

John Wiegerink · Oct 31, 2021

wiltw said:
I am fearful about upgrading my desktop to Win11, for fear that my ability to make my Canon 8800F work in Win10 (in spite of the lack of a Win10 driver for that scanner) will be defeated in the Win11 environment!

It seems that Win11 officially leaves behind even owners of somewhat recent processors, a continuation of the Win10 obsolescence of hardware by OS. It seems that prior to Win10, there was a greater degree of effort toward backward compatability, so that users would be encouraged to upgrade to the newer OS.

Must be the effects of the "disposable era" we live in. Being of Dutch blood I personally hate the waste it brings on, but young folks don't seem to have a problem with it. Maybe because they think they have to have the latest and greatest of everything when it comes out. Unlike some of us old farts. I'm of the age where "if it ain't broken don't fix it" and that works best for me. JohnW

wiltw · Oct 31, 2021

John Wiegerink said:
Must be the effects of the "disposable era" we live in. Being of Dutch blood I personally hate the waste it brings on, but young folks don't seem to have a problem with it. Maybe because they think they have to have the latest and greatest of everything when it comes out. Unlike some of us old farts. I'm of the age where "if it ain't broken don't fix it" and that works best for me. JohnW

...especially since film scanners are made by fewer and fewer manufacturers, and (what happened with Canon flatbeds) the newer scanner can lose capability compared to their predecessor (Canon 8000F supported 4x5 transparencies, the 8800F dropped that size transparency support) so buying new equipment simply because the OS moved onward may not really provide what we want/need.

shutterfinger · Oct 31, 2021

Are you using a Desktop or a Laptop? If a desktop considering a second hard drive or creating a second partition on your existing hard drive and dual booting.
Not all computers will dual boot with older OS. This Dell Precision M3800 dual boots BUT Win 7 will not recognize anything plugged into the USB ports with Win 10 set as the default OS. Device Manager shows the USB controllers as installed and working. The 4th generation i7 in it will not run Win 11 so I will not be upgrading or buying a new computer before Win 10 reaches obsolescence if I'm still around by then.

John Wiegerink · Oct 31, 2021

shutterfinger said:
Are you using a Desktop or a Laptop? If a desktop considering a second hard drive or creating a second partition on your existing hard drive and dual booting.
Not all computers will dual boot with older OS. This Dell Precision M3800 dual boots BUT Win 7 will not recognize anything plugged into the USB ports with Win 10 set as the default OS. Device Manager shows the USB controllers as installed and working. The 4th generation i7 in it will not run Win 11 so I will not be upgrading or buying a new computer before Win 10 reaches obsolescence if I'm still around by then.

I'm running a desktop Dell Inspiron 5675 with AMD Ryzen 7 1800X Eight-Core Processor 3.60 GHz. It's very fast and plenty powerful enough for me, but I don't know about dual-booting it. JohnW

MattKing · Oct 31, 2021

My friend who does this stuff for a living likes what he sees in Win 11. He is referring more to the security and "under the hood" changes than the new user features.
He provides IT support for a lot of small to medium size organizations, including a few not for profit organizations with legacy hardware, and his work was greatly assisted by the earlier transition from Windows 7 to Windows 10.
He mentioned that Win 11 adds some capabilities that won't be available with a lot of older but not all that much older processors - thus the initial "not compatible" indicators - but many of those machines will most likely run well with Win 11 and current capabilities.
I've seen some references that indicate that Win 11 will actually provide more abilities to allow older software designed for older OS's to work, but I'll reserve judgment on that.

shutterfinger · Oct 31, 2021

John Wiegerink said:
I'm running a desktop Dell Inspiron 5675 with AMD Ryzen 7 1800X Eight-Core Processor 3.60 GHz. It's very fast and plenty powerful enough for me, but I don't know about dual-booting it. JohnW

Have you downloaded this manual yet? https://dl.dell.com/topicspdf/inspiron-5675-gaming-desktop_owners-manual_en-us.pdf
It shows sockets for 3 SATA drives. SATA 1 is your current hard drive that has Win 10 on it. Its a solid state drive. There are also several card slots that SSd's can be added to as SSD's come in several physical configurations.
Working on a computer requires wearing non static producing clothing and unplugging the power. None of this shows how the computer will respond to dual booting. When I dual booted this laptop the Win 7 boot loader took prescience and to get back to a Win 10 boot loader I had to do an in place reinstall of Win 10. A in place reinstall allows one to keep their Apps and Personal files if they want. When I switched back to the Win 10 boot loader I lost the ability to access devices attached to the USB ports.

Help! Nikon LS8000 scanner software won't install on Win 10

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