I contacted FOMA via my dealer before Christmas, because I was confused as the last batch of Fomapan 400 was without DX coding. It took some time, but this week I got the feedback. So maybe it takes some time as English is not that common in former eastern Europe and second I would also suggest to contact via the dealer/ retailer the product was bought from.
Q.E.D.
Foma will not answer you, I guaranteed it.
And please stop (I'm not referring to you, avortex) the bull++++ that at Foma there aren't people that know english, otherwise how do they sell films in the U.S.A.?
To me I will not buy their film anymore just because the complete lack of a proper customer service, especially because they are EN ISO 9001.
Ciao Ale,why that aggressive?It was not said "that at Foma there aren't people that know english", my statement was "English is not that common". That´s different and if you compare the level of English knowledge in Czech Republic with Norway or Germany it is in fact lower, but the young generation which has grown up after the iron curtain has fallen is increasing and I would even say that it is much better today than the English level of the young generation here in Italy. Saluti!Q.E.D.Foma will not answer you, I guaranteed it.And please stop (I'm not referring to you, avortex) the bull++++ that at Foma there aren't people that know english, otherwise how do they sell films in the U.S.A.?To me I will not buy their film anymore just because the complete lack of a proper customer service, especially because they are EN ISO 9001.
Well Ricardo I didn´t ask for details on their supply chain, but it was confirmed that the new batch of Fomapan 400 is shipped with cartridges without DX coding and that this is not a manufacturing error, also the the new small carton boxes are now without the DX symbol. So it seems to be a well planned step. BTW, I didn´t know that FOMA used cartridges from Ferrania in the past.Right! And what was the answer they gave to you?That they run out of the old Ferrania cassettes, wasn't it?BTW, I like FOMA.Good films!
A week without response. I think it's safe to say now that there's no such a thing as "customer service" in Foma.
What a shame. My favourite B&W stock and I'm not going to purchase it anymore...
Two months ago I Emailed Foma as I wanted some information over some of their papers, I had a full and long reply within 48 hours, I have contacted Foma a few times in the past requesting info, and to date have always had a quick reply.
Plus I don't like their products, ... should I add something?
Well Ricardo I didn´t ask for details on their supply chain, but it was confirmed that the new batch of Fomapan 400 is shipped with cartridges without DX coding and that this is not a manufacturing error, also the the new small carton boxes are now without the DX symbol. So it seems to be a well planned step. BTW, I didn´t know that FOMA used cartridges from Ferrania in the past.
No, .. you made your real reason of dissatisfaction clear!
Like all of us, ... enjoy the films you do like to shoot, which includes Foma for me, and move on ~~~ :munch:
Evidently you ignore the fact that some cameras cannot practically use films lacking dx codes...
Which cameras, Alessandro?
There is a way to "fool" a camera into believing a particular DX coding by wiring the contacts of the camera. I think i had a webpage link on this somewhere...
The ONLY film I use is Foma, 200 and 400, and this has been my film of choice for many years, and will continue as long as Foma keep making films, the reason is simple, I like the results I get from them, I leave kodak and Ilford film on the shelf, I don't like them, so Alessandro, because you don't like what I consider a superior film don't knock them, many photographers use their film and enjoy them, as far as DX coding is concerned, none of the cameras I use need it, in fact it was not around when most of my Cameras were made, I have only 1 camera in my collection that uses DX, and I never use the camera, and when I did use cameras with DX coding I never used it, I have Yet to have a Foma film with a QC problem, the only problems are down to me, and that applies to Ilford and Kodak, not the films fault if the photographer makes a mistake, so you use the films you like, and I will use my choice of film, thank heavens we do not all like and use the same materials and equipment, the world of analogue photography would be a dull place if we did. As regards Foma customer service, I have requested info on nurmerous occosions by Email from them ovewr the years and have always had a prompt, polite and very full reply, normally within 48 hours, I once contacted Ilford for info, sent 3 Emails over 3 weeks, I am still waiting, 6 months later, for a reply, so they all make mistakesLower league Nikons (F60 and so on) for example. The defaul ISO setting for non coded cassettes is 100. You certainly can compensate the exposure but to a limit and it's not practical at all because if you want to over rate the film by two stops and compensate an additional two stops you can't (that 4 stops compensation and no camera allows that). I wouldn't modify in any way a camera just to use Foma films, I'm not that fool!And all that why? Because in 2015 Foma isn't unable to use coded cassettes? ABSURD!! As far as I'm concerned, Foma films reimain in the only place they belong to: the shelves of the foto shop.
Lower league Nikons (F60 and so on) for example. The defaul ISO setting for non coded cassettes is 100. You certainly can compensate the exposure but to a limit and it's not practical at all because if you want to over rate the film by two stops and compensate an additional two stops you can't (that 4 stops compensation and no camera allows that). I wouldn't modify in any way a camera just to use Foma films, I'm not that fool!And all that why? Because in 2015 Foma isn't unable to use coded cassettes? ABSURD!! As far as I'm concerned, Foma films reimain in the only place they belong to: the shelves of the foto shop.
Dear Richard,
OK, not a problem... It's just that I could have got my brother to drop it off he lives in St.Mary !
Simon. ILFORD Photo / HARMAN technology Limited :
Evidently you ignore the fact that some cameras cannot practically use films lacking dx codes...
Sorry for drifting the topic off, having mentioned foma 400 before, is there any experience of pushing it to 1600 or to 3200?
Does it suitable for pushing 2- 3 steps?
Thanks
Exactly, but I view it from another pov.
That is, the Nikon F60 is perfectly fine (exposure compensation of 3 stops in 1/2 stop increments is more than adequate), DX codeless cassettes are not, especially in 2015.
Infact, dear R.Gould, I've written "as far as I'm concerned".
I don't understand your rant pro Foma (it seems written as exactly the opposite of mine - a coincidence?). So what? Because the OT is about Foma R 100, so let's talk about that.
Has Foma corrected the problem of the reversal film? No.
Has Foma replied to Dr5? No.
That's relevant. Period.
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