BTW, that Magnifax is on special order for 28-day delivery (Collect At Store: not available). What that means in English is that they get your order and then get it shipped to you directly from the UK distributor RK Photographic (
www.thedarkroom.co.uk). Jessops do not even see it, let alone stock it.
While I don't doubt that's true now, the Jessops warehouse stickers on the box for mine, and the fact it was delivered from stock next day, suggest that has not always been the case.
The stock was limited to say the least but his older colleague said that Jessops would only ever carry a very small stock of such items in store as it was trying to persuade customers to use the website, order there and have the stuff delivered to the store of choice for collection. That way the warehouse stock turns over much faster -important for limited life items and there was no charge for the service.
I don't doubt this is true. Anyone who has ever rifled through the piles of discounted out-of-date films has to realise that it can't be economic to have to throw half your stock out every few months because it's out of date.
Don't get me wrong, I hardly think Jessops are the be all and end all, but the staff in my local branches (now branch, sad to say,) have always been helpful and more than accommodating. They've sometimes looked baffled when I've asked for something they need to dig through the dusty corners of the storeroom - or ask an older colleague - to find, but that says more about disappearing demand than it does about the standing staff instruction to hate all film customers that some people seem to believe they have.
Fundamentally, I can't understand how it can be considered a success for us to see any retailer/distributor servicing us, however badly, go out of business. The morbid delight in dancing on their grave just seems odd; there are a few around these parts who it seems will be having a similar victory parade when Dwayne's go out of business - the fact that will be the end of Kodachrome will be just an annoyance on the minor scale of not having a nose, far outweighed by the wound they will have inflicted on their faces.
Anyway, Jessops will continue to retain some of my business, for as long as the various alternative retailers continue to have entirely opaque "make 'em guess" stock control, fail to accept AMEX, and fail to make delivering to a work address a simple exercise.