Dear DW,
Firstly, I was concerned about your comment that ILFORD never come back to you...I care...so if you any issues with any of our products PM me and I will ensure they are dealt with switly and efficiently. As always PE gives a superb explanation of the issues involved, we use IR scanning online and the computer generated maps are used by our finishing department to cut out ANY suspect areas on the parent roll ( film or paper ) so it is incredibly rare ( but not impossible ) to have a QC on our products. Our QC ( and KODAK, FUJI and the late AGFA ) is almost mind boggling in its complexity, why ? because we cannot see with the naked eye what we have made so for every batch ( product ) made it starts with the raw materials, emulsion manufacture, coating, finishing, release and the actual process at every stage, and continues till the last TEST sample of every film batch made is processed 5 years after manufacture.
But at the end of the day, film choice is incredibly personal, you buy and use what you like, that gives you what you want, sometimes products have little foibles you have to live with..it does not mean you do not love them..ask anybody who has owned an MG motor car....
Simon ILFORD Photo / HARMAN tcehnology Limited