Durst USA was not a reliable source. He never did ship what he owed me. Ironically, I got a $24,000 Durst enlarger for free from somebody that bought it from him earlier, and then retired. Actually, I was offered over 20 commercial 8x10 enlargers for free, but had no place to store them, so nearly all the rest went to landfill. I didn't pick the most expensive one either. I wanted something I had the personal skills to refurbish and maintain.
I still can't figure out why anybody would have an issue with a mere 20x24 print and a 2000W head. Anything that powerful was designed for huge mural work. Something is terribly wrong. Any garden variety 250W colorhead can easily punch a 20X24. I even did enlarged azo prints with an ordinary Chromega 4x5 250W colorhead, and that's allegedly a slow contact paper. When I had a 2000W Durst color mural enlarger, the cooling fan alone used more wattage than a big industrial table saw. Maybe all the guts and filter coatings of that ZBE unit spalled off due to heat, and the internal feedback circuitry has sensed that and cut some power. Their average filter lifespans were only six months before needing replacement - the owner of ZBE told me that in person! The heat issue is why I designed an 8X10 additive colorhead of my own that cools far more efficiently than anything one could go buy. But I'm not even using it right now. No really big prints this season.