Buying Equipment from KEH

[photomem]

I just bought my Mamiya 645AF kit from them last month. There was some good and some bad with the experience. The good was that the "Bargain" 120/220 back I purchased has no noticeable problems. The bad was that their "verification" of my information took three forevers. Hopefully this will not happen on future orders.

 

[Mike1234]

NOT KEH but... I recently returned one lens that wasn't quite as advertised and the seller (a reputable large company) charged me $39. Shipping certainly was not $39 especially since I bought two lenses at the same time (shipped in the same box) and kept one of them. To me this sure feels like I got shafted for a few dollars. The sales agent didn't warn me of the shortage either. I won't mention the company name here but again, it was NOT KEH.

 

[photomem]

I wish you would mention the company name. If they are up to tricks like that, the community needs to know.

 

[Mike1234]

^^^ Eh... I don't know... this company and the agent are highly respected among the photo forums I've visited. It would likely just start a flame war.

 

[John Koehrer]

They charged you $39 for what? Shipping?

 

[Mike1234]

They didn't say... just shorted me the funds... and it took them nearly 3 weeks to transfer the funds after the item arrived there.

 

[mark]

Restocking fee?

 

[Mike1234]

No, there isn't a restocking fee with this company within a reasonable time frame. There is a return privilege and I had a reason to return it.

 

[CBG]

So far KEH has batted 1000 for me. I've bought a number of things from them and always been totally satisfied.

Perhaps it's just good luck; I've only been strongly dissatisfied with one online seller, and even then, it wasn't robbery, just a major difference about what excellent condition means.

 

[John Koehrer]

Mike,
Are you in the US?
You could update your profile to reflect your location.

 

[Mike1234]

Yes, I'm in the USA in South Texas. I'll update my profile in 12-15 hours... on my way to work now.

 

[BradS]

.....

But I have to admit with SIX straight returned items, I'm feeling just a bit unlucky...

I had the same experience trying to buy a Nikon FA body in EX condition. They kept sending me nice looking bodies that had some pretty serious mechanical problems....finally, they admitted that they only grade (35mm gear) on cosmetics!

What a bunch of shit! I'll never buy from them again.

 

[manfromh]

I bought a Mamiya RB67, one back and a waist level finder from Keh a week ago. Few days ago I sent an email asking for the tracking number. It took them 2 days (after sending 2 emails) to reply. The reply camera 30 minutes ago with the number. I checked the tracking and it says the package cleared customs in my country!!! Which means ill get the camera tomorrow. Im excited!
Also, somewhere in the thread I read that clearing customs can even take a week or so. According to tracking, my camera cleared in just 15 minutes.

Pointless post, but i had to share my excitement!!

 

[PatTrent]

I've always had good results with KEH, and have been pleasantly surprised when buying "bargain" rated equipment; the latest of such a purchase, a 35mm SLR 6 months ago, looks and performs like a new camera.

 

[rphenning]

I had the same experience trying to buy a Nikon FA body in EX condition. They kept sending me nice looking bodies that had some pretty serious mechanical problems....finally, they admitted that they only grade (35mm gear) on cosmetics!

What a bunch of shit! I'll never buy from them again.

you specify 35mm gear, do you think that MF and LF gear is rated with mechanics in mind?

 

[ozphoto]

Have bought two items from KEH - both BGN grade, so wasn't expecting too much.

However I must say I was extremely impressed with both items - an original EOS1 that has seen some work but is still working nicely and just last week, a 250mm lens for my GS1.

Both show some wear from usage, but the camera works perfectly and the lens is free of any serious marks that would effect the image. They were quick to follow up on my postage request - and I was pleasantly surprised they had some options for me, not just UPS and fairly priced.

In the past, I have refused to purchase from several large photo companies, simply because their shipping has been absolutely ridiculous; in one instance I wanted to purchase a $35.00 cover for my Pioneer lights and postage from the 3 stores I checked was going to cost me $95.00!! This item would be lucky to weigh 500g including packaging. Seems the practice of gouging OS customers for postage is alive and well for many of the larger stores - recession? what recession??

 

[goldenimage]

I usually deal with dan also, great rep, keh is the best unless you want to sell them gear, then they will hurt your feelings, for ex. i bought a lens from them for my RB in bargain grade condition, when i got it i was like damn, i guess my entire rb kit is bargain grade, the lens looked as good as the rest of my kit, which i thought was pretty excellent. i would never hesitate to buy bargain grade from them, everything i have ever gotten from them in BG conditon, looked great and worked great. again keh is the best.

 

[mwdake]

keh is the best unless you want to sell them gear, then they will hurt your feelings

I have only tried to sell them stuff once.
I sent them a Minolta lens and a Vivitar 285 flash.
They would not take the lens but gave me an amazing offer on the flash, way more than I thought it was worth.
Funny thing is I sent the flash with the all the original box, instructions wide angle panel etc and they sent all that back?

 

[John Koehrer]

you specify 35mm gear, do you think that MF and LF gear is rated with mechanics in mind?

I really doubt it. There have been some tales here about MF stuff as well as 35.
The nice thing about LF is there's not much to go wrong that's not apparent. No idea what they do about LF lenses.

 

[Pylon757]

I bought a BGN Nikon N90 about a month ago as my first film SLR for $35. It's practically an EX cosmetics wise except for the fact that parts of the back were really sticky(infamous N/F90 sticky back syndrome), and the camera works perfectly. Well electrical tape fixed the sticky back part, and now I'm happily shooting with my first 35mm SLR. Definitely going to order from them again.

 

[Mike1234]

You know... the more we keep stroking KEH's hair the more likely they'll get a rise from it. Prices will go up.

 

[lxdude]

I have only tried to sell them stuff once.
I sent them a Minolta lens and a Vivitar 285 flash.
They would not take the lens but gave me an amazing offer on the flash, way more than I thought it was worth.
Funny thing is I sent the flash with the all the original box, instructions wide angle panel etc and they sent all that back?

That's weird, especially considering they do sell instruction books and accessories. I think they miss a chance to make a little more by not selling mint condition stuff with boxes and cards if they came with them.

 

[mwdake]

That's weird, especially considering they do sell instruction books and accessories. I think they miss a chance to make a little more by not selling mint condition stuff with boxes and cards if they came with them.

That's what I thought as the flash was barely used in the box with everything that came with it so I figured they would keep the extras so as to sell it as a LN or something.

 

[jphendren]

"t's practically an EX cosmetics wise except for the fact that parts of the back were really sticky(infamous N/F90 sticky back syndrome),"

I bought a Nikon N90 brand new from Adorama back when they first came out, mine also had the coating on the film door start to crumble off. I called Nikon and they sent me a brand new film door for free. I wonder if they still do this?

I have bought quite a bit of stuff from KEH over the years, from BGN to brand new. For me, the BGN grade stuff is a little too rough looking, but step it up to EX and it is starting to look pretty nice, EX+ from them looks virtually mint to my eye.

Back in July I bought an EX+ Nikon F5, and just a few weeks ago a EX Canon EOS-1V.

Jared

 

[rmolson]

KEH

Any body having trouble accessing KEH I keep getting a server error and no access.Or access that makes dial up look fast And I have RR on Cable