B&H not shipping chemicals anymore?

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wy2l

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B&H, if you are listening - don't worry. We will buy the items you refuse to sell from your competitors.
 
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TheTrailTog

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How convenient -- a "mistake" that stopped them from shipping heavy and relatively unprofitable darkroom chemicals during the busiest shopping weekend of the year.

Glad things are back to the way they were, in any case.

Not quite... Just noticed shipping LPD again, but Ilford Rapid Fixer and Ilfosol-3 still pick up only.
 

cmacd123

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The union representing warehouse workers doesn't want to handle toxic (?) chemicals, and management find it easier to agree then fight. .

any union that I have ever dealt with always wants MORE work for their members not less. although that sometimes does mean asking for more money for more skilled work.
 

cmacd123

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stranger and stranger, you can't buy Photo flo but can buy Ilford's equivalent, (seem like that was the case a few weeks ago) BUT you can't buy Ilford Rapid fixer, but can buy Kodafix. Any yet you can buy Kodak Stop bath (acetic Acid) but not ilford stop bath (citric acid) At least if you pick and chose you can get SOMTHING to develop a roll of Film, as long as you don't mind XTOL. and you can use Polymax-T for prints.
 

sepiareverb

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Mayhem. Ilford Microphen and Perceptol still not allowed. The list changes moment by moment, and yet despite all the confusion B&H actually does ship by Ground anyway, so none of this is of any consequence to them according to what Henry has said was the problem. Crazy.

Perhaps now that Monday will soon be upon us we might get some clarification if not some real answers...
 

Ai Print

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Perhaps now that Monday will soon be upon us we might get some clarification if not some real answers...

Or....you may not, because they are a business and reserve the right to hold back / disseminate and even modify for-public-consumption information on a case by case basis.

Glad to see Xtol back on the ship list, maybe things will straighten out in our favor at B&H, maybe they won't.

If there is one thing I have taught my self in running a business and especially in the post analog age is that I have to expect things to change, sometimes a little, sometimes a lot. And if I want stability in my life and my career, I have to do everything in *my* power to reduce exposure to fluctuations in economics, product viability and supply chains.

It's just life and business, good thing I love all of it.
 
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cmacd123

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I am just glad I do my winter stock up in September to avoid the danger of getting liquids that have spent a cold weekend in a truck somewhere. By spring the problem will hopefully be resolved in time for my summer stock up, (before there is a chance of some film spending a weekend in a hot truck somewhere)
 
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henryp

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... a more useful reply than Henry did earlier in this thread - where he blamed a 20 year old airplane accident that has no bearing on shipping products like powdered D-76 that have no shipping restrictions.
Unfortunately that 20-year old airplane tragedy is the root from which this tree grew, branched and produced fruit, despite what you may mistakenly think.

BTW:
The UPS guide for shipping hazardous materials.
 

faberryman

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From my research on the web, I've concluded that B&H was fined for shipping toxic chemicals by air (not a trivial sum, I might add), and their legal department said shipping chemicals by any means is forbidden.
Links?
 

henryp

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From my research on the web, I've concluded that B&H was fined for shipping toxic chemicals by air (not a trivial sum, I might add), and their legal department said shipping chemicals by any means is forbidden.
You may have confused us with another widely known retailer which was fined.

http://arstechnica.com/tech-policy/2016/09/amazon-fined-shipping-dangerous-goods-by-air-caa/
http://fortune.com/2016/06/22/amazon-fined-shipping-hazardous-products/
https://www.bloomberg.com/news/arti...-s-faa-for-shipping-dangerous-cargo-on-planes
This one opens, “Retailer violated hazmat regulations 24 other times since 2013.” It goes on to say, “U.S. aviation regulators are seeking a $350,000 fine…” I wager Amazon doesn’t think $350,000 is more than an inconsequential slap on the wrist.
 

henryp

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A 20 year old airplane crash is pretty lame, far as rationalizations go.
B&H is not being forthright, here.
As a matter of fact, I am. You may disagree with an opinion should I post one (like this one here), or with a conclusion should i post one, but calling me a lair when I post a fact is unseemly.

Bad move by B&H. I'd appreciate HenryP chiming in, to elaborate on this and to at least convey our messages to management to reconsider this move.
If you think I am the only person here who is aware of this conversation, you are very much mistaken. FWIW I am in management and have already shared with with others in management at my level and above in relevant departments. Isn't it pretty lame for you to presume I haven't? :smile:
 

Arvee

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As a matter of fact, I am. You may disagree with an opinion should I post one (like this one here), or with a conclusion should i post one, but calling me a lair when I post a fact is unseemly.


If you think I am the only person here who is aware of this conversation, you are very much mistaken. FWIW I am in management and have already shared with with others in management at my level and above in relevant departments. Isn't it pretty lame for you to presume I haven't? :smile:

Thank you, Henry!
 

faberryman

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If you think I am the only person here who is aware of this conversation, you are very much mistaken. FWIW I am in management and have already shared with with others in management at my level and above in relevant departments. Isn't it pretty lame for you to presume I haven't? :smile:

Let the bickering with customers begin.
 

Born2Late

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Unfortunately that 20-year old airplane tragedy is the root from which this tree grew, branched and produced fruit, despite what you may mistakenly think.

BTW:
The UPS guide for shipping hazardous materials.
It may be the tree it was rooted from, but the interpretation of what is hazardous is flat wrong. I've read quite a number of MSDS sheets on the stuff that you have dubbed for pickup only, and someone either hasn't done their research or doesn't know how to read the MSDS sheets. This is a direct quote from the Ilford Perceptol Sheet: "TRANSPORT NOTES This product is not classified as dangerous for transport by road, rail sea or air, (ADR/RID, IMDG, IATA)."
 

paul ron

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why bother arguing? just find other sources. B&H is obviously phasing out their darkroom department by what i see in their store. its a shame because my resupply visits are usually worth over $500 not to mention my mail orders. ive almost eliminated B&H in the past couple years since everything i want isnt on their shelves anymore. my occasional visits are for film when im in the area and thats a mear $25 plus i stuff my pocket with candy on my way out the door. they dont want my business so ive moved on.
 

Born2Late

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B&H might want to review their safety training. OSHA requires all employers to maintain MSDS sheets (now called SDS) for all, and I do mean all chemicals in their facilities, even for the soap in the restrooms. All employees must be trained as to the location of this information and how to read and us it. I'm really wondering if they haven't overlook this requirement based on some of their comments. Some less scrupulous employers find this and may other OSHA requirements a bit inconvenient.
 

pentaxuser

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This question is simply an offshoot after reading all of this thread but my question is:
Has anyone in the U.S. noticed any drop in Ilford prices?

We had the vote in the UK. on leaving or staying in the EU and the vote was to leave. That was 5 months ago and almost immediately the GBP dropped in value against the $.While big U.S. retailers may have bought a lot of Ilford stock before the U.K. referendum I would have thought that by now some 5 months later the U.S. retailers should be benefiting from the GBP drop in value but I haven't noticed any rejoicing on APUG at a drop in Ilford prices.

pentaxuser
 

sepiareverb

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Very frustrating to lose a supplier - without any warning - in such a seemingly dishonest manner. Especially one who has always been timely and honest. We can't change them, we can't do anything but shop elsewhere, and hope like hell that the loss of what is quite possibly Ilford, Kodak and Foma's largest single customer will not have repercussions. Compounding everything from scratch is of course possible (I've been down that road), but I sincerely doubt most of us would rather do that, or Perceptol and D76 wouldn't be made at all.
 

Wayne

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I never did much think it was B&H's fault. They just happen to be in a place where lawmakers are on steroids, is if the whole country wasn't paranoid about things like this. You could probably put all the people who died as a result of photochemical poisoning in a phone booth.

You could put them in a phone booth filled with photochemicals and they still wouldn't die.
 

Ai Print

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It's going to be business as usual for me, some orders via B&H some via Freestyle, guess there is something wrong with me, refuse to join the hate parade.

I was thinking earlier how it was odd that Ken Nadvornick has not replied to this and then I checked his profile....he has not been on the site since 5/1....wonder what happened to that guy, hope he is OK.
 

Colin Corneau

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As a matter of fact, I am. You may disagree with an opinion should I post one (like this one here), or with a conclusion should i post one, but calling me a lair when I post a fact is unseemly.


If you think I am the only person here who is aware of this conversation, you are very much mistaken. FWIW I am in management and have already shared with with others in management at my level and above in relevant departments. Isn't it pretty lame for you to presume I haven't? :smile:

Since we're stating facts, one fact that's relevant is that I did not (and would not) call you a liar. Let's make that quite clear. Calling the situation as a whole (and how it's been handled by your company) "lame" is not at all the same as accusing you of deliberate untruths...not sure where you made that leap.

Also a fact is that this new policy was rolled out without warning, in a seemingly haphazard manner with little communication. Since you're in management, it's fair to state this is a bit of a fail from a customer/public relations perspective. This is important in 2016.

As I said, I'm glad the feelings of your *customers* have been relayed and, to whatever extent, listened to. For that, I thank you.

And I along with a lot of other people would thank you to resume shipping your merchandise to those customers again. Air, ground, what have you -- it's important and it matters.

Thanks, Henry.
 
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