Adrian Bacon
Member
I started with Microsoft Word v1. I graduated to Microsoft Word for Windows, then up through the many upgrade versionis until Word 2007 completely changed its user interface, and I could not longer find functions which I had mastered up through Word 2003! IOW, if Microsoft charged me a monthly fee and then broke it for me in Word 2007, For several years I struggled with it, less effeciently, because my employer provided it. For my home PC, I would have become very angry at the destructive 'improvement' foisted upon me; I never paid for Word 2007 on my home PC
I know I am not alone in the frustration of the UI change that came in Word 2007. Was the ANY 'benefit' to 2007?...I could not identify one that I needed. At present, I am in the same situation with Lightroom...there is no feature I need from the latest version.
you just articulated exactly my point. I would rather a company get it to at least 80% functionality as quickly as possible, and spend a good chunk on getting the UI right, then charge a small regular support fee to ensure that it always works.
where Adobe is losing you is loss of usage of the program if you don’t pay the support fee. What they should do is simply not support it if you don’t pay, not shut it off.