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RRfan

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Altman's Last Day

More shot from behind the counter:

Debbie, our hostess with the mostess;
Don Berberich resting in the back between customers (there was little respite on a normal day - you can imagine what it was like on the last day);
Louis Freeney;
Rob Goldenberg (check out the inventory of flash cords behind Rob. There was very little that Altman's didn't carry);
Raphael Villagomes polishing something. Nothing went on the back counter except what we were sending out as a mail order
 

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RRfan

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More Altman's Last Day

As I recall, the last day was busy, but not gloomy. Ralph hired people who loved photography and wanted to help customers (and could pass the polygraph test). We didn't think much about the next day, and I don't remember that employees were upset with Ralph for closing the store.

The way I remember the story was that employees had been upset with schedules, benefits, and wages, and a few of them asked a union to come in and help. Ralph didn't want a union, and addressed the employee concerns on his own. By and large, I think employees were happy by the time I started in late 1973. I remember Ralph as no nonsense, but basically a good guy. Unfortunately, the union had been invited in, and the Government made sure that the election took place. I think that Ralph told employees before the election that he didn't want the union and that if employees voted to have one, he would close the store (by definition an unfair labor practice attempt to influence the outcome of a representation election). Lost in the bureaucracy is the fact that he told the truth. Ralph fought the case all the way up to the Circuit Court of Appeals (next stop Supreme Court), and when he lost there, he made a brief attempt to negotiate with the union, before deciding he's had enough. He was a fair, honest man, and I respected that he had acted on his principles.

The first of today's photos shows Ted Teotico and Bernie Delaney (our utility man - you'll see Bernie later working a lathe in the pro shop). Note the gallows humor hanging between them;
Next is Fred Hussey, RRfan himself, making sure that I was memorialized on that 36 shot roll of Tri-X;
The third shot is RRfan standing next to Deforest "Woody" Puckett at the phone order desk;
"Catwalk" follows. Somehow, I failed to note "Catwalk's" name. Maybe he'll see the post and provide it. Most of the cameras were stored on the catwalk. After you had sold the camera using the demo, you'd yell "catwalk" and tell him that you'd just sold an Olympus OM-1. He'd hand it down to you, and you'd take the customer's new camera out to him. You didn't just put it in the bag and yell "next". You opened the box, took the camera out, inserted the battery, mounted the lens, checked the functions, and then went through the use of the camera with the customer, including, most importantly, the rewind release button on the bottom of the camera body. I'd usually go over the concept of aperture and shutter speed and synchronizing the flash before I thanked the customer and yelled "next";
Last is Patel, writing up a mail order.
 

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resummerfield

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Thanks, RRfan, these are incredible behind the counter photos!

In the early 70's I lived far away from Chicago, so I received everything by the US Post Office. I don't think Altman's had an 800 number, so even the ordering was by mail.

Altman's would publish a catalog every few weeks with the current prices, made up of about 20 or so Xeroxed 8.5 x 11 sheets folded in half with a staple in the middle. I would send a personal check with the estimated shipping costs. In the box with the product was a company check signed by Lillian Altman (I think) for the excess shipping that I paid.

Looking back that was a very slow and inefficient way to order, but at the time it seemed normal and worked well.
 

RRfan

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Altman's Last Day

Altman's had a "no haggling" policy when it came to prices. Ralph's prices were already lower than anyone else. He also had a no commission and no incentive policy. That meant that the sales staff's attention could be focused on customer service, and we generally provided excellent customer service. The "no haggling" policy was unfamiliar to some of our customers with certain ethnic backgrounds. This may seem anti-customer service, but we'd keep our eyes open for customers who were lingering at the end of the day without buying, and take an opportunity to busy ourselves in the back after we finished with our last paying customer a few minutes before closing time. After awhile, you could tell who was going to keep you 1/2 hour after closing to have a better price negotiating position, and avoid getting stuck with him when possible. If you were unlucky enough to finish with your customer and not be able to escape, you could never be rude, but you had to keep reiterating the "no negotiations" store policy. Thank goodness Ralph had that policy, because I could still be there at the counter with someone trying to wear me down.

The first photo is Harry Hirsch, who ran the repair department. Harry was a retired executive from Heinz foods, who spent his days helping customers with problems and planning his next photographic safari to Africa. He had fantastic photos of African wildlife, most, if not all taken with a 35 mm camera. He was a wonderful photographer and a wonderful man. I started at Altman's working in repairs with Harry. The most common repair was a camera that the tore the film when the user rewound it at the end of a roll, or film that was jammed. Pointing out the release button on the bottom of the camera usually fixed that problem, once you got the film unjammed;
Next is Bernie Delaney again. Bernie is cutting a hole in a lens board in the pro shop for one of the beautiful lenses that Altman sold there. A full service store;
Scott Kelly is up next. I think smke54 may be Scott Kelly. Am I right?
The last photo I have is Cheryl Kooiker again. Cheryl was a key part of the operation and a good friend.

I was talking to someone the other day about how photography changed when it went digital, and I think the biggest thing to me is that the discipline of waiting for the shot is gone. When you only have 36 frames (37 if you are good), you think about what you are doing. With almost unlimited image storage, anyone can just keep pressing the shutter release and through sheer luck will get a good image or two.

I gave up film a few years back, partly because without a darkroom, it was easier to be creative with the image on the computer. Keep plugging. The old skills are worth preserving. (As an aside, I actually learned to fire a steam locomotive at the Valley RR in Connecticut. some things are worth doing if for no other reason than just to understand it).

Fred
 

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williamkazak

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I loved Altman's. It was always my first stop from off the South Shore train from the south suberbs. Loved your pics. I did not see Paul Schrantz, who later became my photo instructor at Governors State College in University Park, Illinois. (Previously called-Park Forest South).
 

Prof_Pixel

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I was talking to someone the other day about how photography changed when it went digital, and I think the biggest thing to me is that the discipline of waiting for the shot is gone. When you only have 36 frames (37 if you are good), you think about what you are doing. With almost unlimited image storage, anyone can just keep pressing the shutter release and through sheer luck will get a good image or two.

This happened long before digital :smile:

I was shooting football on the sidelines of University of Michigan during the late 1950's and early 60's when motor drive 35 mm cameras became popular in shooting sports. Those of us without motors had to wait for the peak of the action while those with motor drives would blast away. We used to kid them by asking "think you got the shot?" - Often they didn't.
 

RRfan

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Altman's would publish a catalog every few weeks with the current prices, made up of about 20 or so Xeroxed 8.5 x 11 sheets folded in half with a staple in the middle. I would send a personal check with the estimated shipping costs. In the box with the product was a company check signed by Lillian Altman (I think) for the excess shipping that I paid.

That would be right... When we finished with the mail order, we would weigh the package and submit the invoice to the office (Mrs. Altman), who would issue a check to refund the difference.
 
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RRfan

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I loved Altman's. It was always my first stop from off the South Shore train from the south suberbs. Loved your pics. I did not see Paul Schrantz, who later became my photo instructor at Governors State College in University Park, Illinois. (Previously called-Park Forest South).

I don't recall Paul Schrantz, but if he worked on the darkroom floor or the movie camera floor, I didn't get up there much. There were over 100 employees at Altman's. With very few exceptions, all were photographers, and some were very good photographers.
 
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Ph0t0_man

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The way I remember the story was that employees had been upset with schedules said:
The people who started the Union issue were long gone by the time the store closed. Most of us didn't even know that the Union issue was going on until after the final court decision. I went to a meeting with Jon and a few others from the store and we told the union reps we didn't want or need them. But by then it was too late due to the court order and union made it clear that we didn't have choice.

Thank you for the photos they are great and they put faces with many of the names I have been able to remember. And some that I don't remember at all. I love the collar on Louis's shirt and WOW those plaid jackets.
 

altman6668

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Great shot of Ralph, just as I remember him. Don and Ed were their when I started in 1966.
 

pdraver

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I worked in the darkroom department on three from January '73 until the end. I don't remember a lot of the people in the pictures, but it was sure nice to see pictures of the store. Wish I had pictures of the third floor!

One thing I do remember. If you had to page Mrs. Altman, you would page Mrs. Anderson. I guess they didn't want everyone to know.

It certainly was a different age. They didn't take credit cards and for mail orders we didn't even verify checks! Sometimes customers would send in a list of what they wanted, along with a blank, signed check.

I remember one time, taking an order over the phone (most of which were set up to receive calls,but not to make them) from a particularly obnoxious customer. He wanted to pay with a credit card. I told him we didn't take credit cards but we could hold the merchandise and could ship as soon as we received his check. He wouldn't believe we didn't take credit cards, so I paged "Mrs. Anderson" to pick up the line and explain it to him.

I don't recall if that order was ever completed.
 
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Messdad

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I knew Harry.

Thought you might be interested…..I came to Chicago to go to law school in 1973. Harry Hirsh helped me find my first apartment. He was a friend of my dad's and a friend of my dad's in NY. Yes he was German. He was one of the Jews saved by Ernst Leitz's "Freedom Train". Harry worked for Leitz in Germany and was "transferred" to Chicago after the Nazis took over. Yes he worked for Leitz but did shoots all around the world with Leica equipment for American Express for their travel brochures. Last I knew he moved to Finland where he had met a gal on a photo shoot (he divorced his wife here) and went back to take pix of the midnight sun. Thus I have always tried to own some Leitz product. Right now I have a couple of Panasonic Lumix cameras with Leica lenses. I had an M2, a IIIg (?), a 'flex, accessories….and my dad's 1897 Leitz microscope that he used in medical school in Leipzig…...
Steve Messutta, Wilmette, IL
 

RRfan

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Harry Hirsh

Thanks for the information on Harry. I got to know him while working with him in the repair department. He was a great guy, very generous, and loved life. When Altman's closed, I asked him to write a letter of reference to help me in my job search on the east coast. As I recall, it was a wonderful letter. Somewhere in the attic, I have a gorgeous print of two lions that he photographed on safari. (It didn't blend with the decor in my married household). I'll have to dig it out again in remembrance. He was someone I was fortunate to meet in my life. I hope he had many beautiful days in Finland.

Fred Hussey
 

lenertolson

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My first job

I worked for Altman from 1971 to 1973. Reading over all of these posts brings back a lot of memories.
I would like to make a point about the Union troubles. I testified at the NLRB court hearing on behalf of Altmans. The decision was a travesty of justice, as, by the time the vote at the store was taken, there were only a few YES votes out of a hundred employees. It makes me sick to think the NLRB ruled in the teamsters favor, claiming the company used threats to get the employees to vote no. Nothing could have been further from the truth. But the endless courts appeals and expense finally wore Ralph out. The Teamsters had money and influence on their side at the time.
I remember most of the guys I worked with, and have had some contact through the years, even though we have scattered across the country.
in 1971, having just graduated from DePaul and in need of a job, I walked in and took Ralph's ten question test. I got one wrong, and he looked at me as if I had just failed a citizenship test. But he hired me anyway. And since that time, I have worked in the Photo Industry, from retail to wholesale, recently semi-retired. Whoda thunk it?
 

Bill Emas

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BILL EMAS

Hello to all who worked at Altman Camera, I am Bill Emas I worked there from 1968 to 1973. I appreciate all your comments and stories. Altmans was a wonderful place,many very interesting people passed thru those Wabash doors. All those old timers that were talked about were all very interesting characters, and they were a wealth of information. There are many interesting and fun things I still remember about the store. One thing always comes to mind. When a customer would bring in a broken camera and ask Tony Link what to do, he would say " I don't fix cameras I sell them " I must have heard that 1,000 times and it was always funny. Keep the spirit alive!!
 

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GeoPod

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I worked for Altman's for many years. I started out in the photo finishing department and moved up to the Movie Department and worked for Don Winkler. Sold Movie equipment for many years and eventually became a buyer. I sat next to Don on the second floor right in front of Ralph's office.

Put together some photos of Altman's employees and posted them on youtube. If you'd like a link to it just send me an email. GP4u2c@gmail.com. George
 

whippetgun720

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Hi, this is Don Berberich. I stumbled upon this site a couple of weeks ago and just wanted to shout out to all the Altman alum and vets out there. It's hard to believe that it's been forty years since Ralph closed shop. I retired two years ago and now I'm just buying and selling vintage Nikon equipment on ebay.
 

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ME Super

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Welcome to APUG, Don.
 

RRfan

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Don, you look exactly the same in your selfie as you did in the picture I took on Altman's last day - only 41 years ago.

Fred Hussey
 

Hot Box

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BILL EMAS

Hello to all who worked at Altman Camera, I am Bill Emas I worked there from 1968 to 1973. I appreciate all your comments and stories. Altmans was a wonderful place,many very interesting people passed thru those Wabash doors. All those old timers that were talked about were all very interesting characters, and they were a wealth of information. There are many interesting and fun things I still remember about the store. One thing always comes to mind. When a customer would bring in a broken camera and ask Tony Link what to do, he would say " I don't fix cameras I sell them " I must have heard that 1,000 times and it was always funny. Keep the spirit alive!!
Bill Emas, I am looking for information on a former associate of Altman Camera by the name of Dennis Welch. He would have been there in the 60's and 70's. He was a Viet Nam veteran and my best friend met him during the Viet Nam war at Cam Lo. Tony Ashdown and I were best friends in High School and now that he is retired he is trying to locate Dennis. Any information would be appreciated. Bob
 

John Koehrer

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There are a couple of veterans sites that may be able to help. One is: vetfriends.com
 

Sirius Glass

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Bill Emas, I am looking for information on a former associate of Altman Camera by the name of Dennis Welch. He would have been there in the 60's and 70's. He was a Viet Nam veteran and my best friend met him during the Viet Nam war at Cam Lo. Tony Ashdown and I were best friends in High School and now that he is retired he is trying to locate Dennis. Any information would be appreciated. Bob

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