Your reply will most likely come from Rochester if you are in the US, and it will be from the same people who were KodakAlaris employees recently, and were quite likely to have been Eastman Kodak employees before that.
Karl,
I was advised in the email I received that new, correctly made inventory would not be available until mid-February at the soonest. I expect that means it will be a while before we see product in shops.
I sent my first mail to KodakAlaris on January the first and a second try yesterday ( Jan 14:th ) but still no answer. My order from Fotoimpex in Berlin has also been released, but without the Xtol package that I ordered.
They ( Fotoimpex ) regretted that they didn't have any in stock and...
Well, Donald, Andrew got a reasonably quick response and you didn't. I wonder if your question differs from Andrew's in that his may not have been an inquiry about what the "trade concern" actually is. It may be that your's is the "more difficult " question to answer in the sense of a euphemism...
I still haven't heard anything back from KodakAlaris or Sino Promise concerning the "trade concern" Xtol. I'd have to check back, but it seems like close to two weeks since I emailed. Guess I'll have to find the email and try again...
KodakAlaris isn't going to issue a recall of a product without first identifying the exact problem! Of course they know what the issue is. They're under no obligation to disclose the details.
Matt, you're trying to talk sense to a mob of angry armchair internet experts who know that it's perfectly simple to manufacture, package, and distribute globally during a pandemic, chemicals for a niche market after downsizing from a massive multi-national conglomerate.
They're much more...
I have no doubt that you are right about Kodak outsourcing photochemical production, but it appears that they still have a significant chemical synthesis operation. From their website:
https://www.kodak.com/en/advanced-materials/page/specialty-chemicals
...I expect that all or most of the Kodak branded black and white photo chemicals that we have been using have been contract manufactured by third parties unrelated to Eastman Kodak or KodakAlaris for something like a quarter century. I base that on fact that Eastman Chemicals was spun off in...
...need customer service or information with respect to Kodak still film, you should go to:
1) your retailer; or if they can't help you
2) KodakAlaris.
Eastman Kodak has no one there set up to help you. They are only set up to deal with KodakAlaris.
If you need customer service or information...
KodakAlaris no longer sells photo chemicals. They just sold that business to Sino Promise.
Before the sale, they did manufacture colour chemicals. They had a factory in China, and I believe a factory in South America. They sold those factories to Sino Promise as part of the sale.
They may...
Yes, as I wrote the language was vague. Any I then began "If Sino ...
I only mention Xtol and Dektol as being lousy. They have been.
KA/Sino seem to be the only player that didn't handle the Tetenal crises well.
Not so fast ...
The statement quoted does not say whether they are manufacturing all these chemicals/prodcuts exclusively for KodakAlaris. The B&W chemistry mentioned could well be product sold under an own brand or made for a third party.
It is an undisputed fact that Kodak Wuxi, which is...
One can read that as"making film & paper",
but also as "making chemicals for: film & paper".
Problem is that people writing such texts often are not good at writing or at critcically questioning what they just wrote on chances to be understood other than intended.
We need a program to keep things straight! Anyway, the language is sufficiently vague to keep from knowing if Sino manufactures all chems for KA or not. Somewhere during this thread I got the impression that b/w chems, at least, were made by some outfit in the US. Never mind. If Sino has...
...Sino Promise High-Tech Materials(Wuxi)Co. Ltd., a subsidiary of Sino Promise Group Ltd., officially took over the production business of KodakAlaris in Wuxi City, China. It mainly manufactureschemicals for Medical X-ray film, Industrial film, Black &White and Color film, Color andBlack...
...they seek to supply.
The three Kodaks (Sino Promise being a sort of Kodak) have the advantage of more cash flow though, which can mean a greater ability to respond to things like a world wide pandemic.
KodakAlaris and Sino Promise have the advantage of not being tied to a specific location.
All the liquid black and white chemicals seem to now have had their production moved to the USA. KodakAlaris already had that factory in China for colour photo chemicals, so I would assume that it wasn't the best choice for them for black and white chemicals.
I expect that, when compared to...
Back to topic:
The "trade concern" announcement has appeared on the KodakAlaris website. The interesting tidbit is that obviously KodakAlaris (or Sino Promise) has dropped its last supplier (Tetenal?) and is expecting shipments from a new supplier in February.
source...
...are unhappy because these defects are not trivial, extend across multiple products, affecting multiple batches, and the response from KodakAlaris (which is not Eastman Kodak) has been weak and ambiguous.
[edit] I know Kodak is a brand name and is a single entity in that sense. But, what I...
...manufacturer who actually sells photo chemicals that they manufacture and sell under their own name and own brand.
Sino Promise make (in China) the Kodak branded colour photo chemicals they sell. They got the factories from KodakAlaris, although I don't know what the name on those factories is.
PE had said in the past that there were Kodak guys lurking in this forum, but didn't participate, or reveal their identity. For a long time, this forum had been very hostile against Kodak, so this didn't really help.
Real or not I can see the difference between Ilford and the Kodaks. All I really care about are the two main staples of photography: film and paper. Someone else will always manage to fill the gaps of the other elements. However, I do believe that Kodak (Sino) will make B&W photo-chems less...
Right on.
I'm rolling Kodak 5219 through a Century Graphic because I can. I use a DSLR when I need clean repeatable results. I don't shoot film for it's wonderful reliability. I'l apt to mess it all up one way or another when it comes to film. That's the joy in it for me.
Ain't that the truth
...chemical manufacturing capacity.
Carestream in Colorado. Sino Promise may still have a partial interest in Carestream's plant, because KodakAlaris originally did.
Ilford is merely a brand owned by Harman, because Ilford itself went bankrupt.
And most of the Ilford branded products are...
Is that true with motion picture chemistry?
If I understand you correctly, Sino Promise is now the group that pics up the phone, chats to chem. manufactures, and says, "Please make X-tol for us, under these conditions?"
KA will still call up EK and say, "Please make up some Portra 400." Sino...
Potentially by KodakAlaris insisting on being paid for its product.
Tetenal was a big distributor of Kodak branded colour paper and photo chemistry. And at the end, Tetenal wasn't paying its bills.
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