The stories of working the lab at Walgreens when I started in 2004. With the focus of the stores towards either the person who shoots the occasional phone photo, to ones who print 200+ digital prints from the vacation, or for the whole year. How little there is focus of maintaining the chemistry at the lab, leaving a lot of negatives turn a bit thin and the paper shift to strange colors of greens and blues due to lack of daily densitometry tests and correction.
I am glad that they aren't doing film anymore, because even at the high profits ($9.00 24 exp per roll w/prints) there is almost no volume coming in. Only people who don't have any form of digital image capture use OTUCs. The chemistry sits, and expires from the lack of use. The skills I learned from running that lab is meaningless in this new world.
Support the local small labs or make one yourself with a camera club. Film has become a alternative process, that I have experienced first hand that change, from processing over 50 rolls a day to only 10-20. All the pros who came to the store are gone. I can't blame them at all for it.
I had 5 rolls of Ektar and Portra in 35mm developed in that lab, and found stains in those images from processing from different cameras and lenses. That was the last time I processed a roll there, even in the place I work at. I compared the prints over the years from 2004 to 2013, and the years before 2010 were good, when I worked there full time in the lab. Once I left the lab, it went bad.
I just do my own B/W and C41, and scan at home and make the occasional print there on the Epson 9000 series printer. I am done with these "big box" store labs.