Michael Guzzi
Allowing Ads
... they did not open any other paper boxes I've sent them in the past and have sent me photos of them WITHOUT opening them...
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Man up to your oversight, and throw the shit out. It's ruined. You time is valuable. Use this lesson to save you from a bigger loss in future.
Then you had every reason to expect them to do the same this time. Stick to your guns; insist they cover your loss and be persistent. Tell them you didn't realize you were dealing with imbeciles or you would never have checked that photo option. If it was a gallon of milk would they have poured it in the sink to photograph it? Talk to the supervisor, and then his/her supervisor and keep going up the line. Don't stop until they agree to cover at least half of it.
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