uploading images from a Mac

michael9793 · May 20, 2007

I just got a macbook pro laptop about a month ago. I have never had problems with my XP laptop but I'm getting a error from my Safari web browser say i'm getting a disconnect to the site. so i can't get any images to upload. has anyone else have this problem.

thanks

michael andersen

jmdavis · May 20, 2007

Michael,

I have never had that problem. But, I generally prefer Firefox over Safari.I have uploaded images from my mac, pc and linux boxes. Try Firefox and see if it works for you.

Mike Davis

Stephanie Brim · May 20, 2007

Yep, Firefox may be the answer. It's great. I mean, it has its problems as well, but far less than I've had with Safari.

michael9793 · May 20, 2007

Thanks I have used it on my XP a while back but have not got enough education on this unit to try thank yet. I'll give it a try. thanks for the help.

mike

Sean · May 20, 2007

I haven't actually tried Safari uploading here because I gave up trying to like safari. I also highly recommend Firefox on mac. I find it much better than Safari, however the next version of Safari in OSX Leopard might be pretty good..

michael9793 · May 21, 2007

Well I have downloaded firefox and I do like the layout much better. I got to the point where you input all the data of where the print is to upload and description then hit the botton and I get the next screen and then it goes to a white screen, I don't get the screen allowing me to put in info like type of film or camera. and it stays there. Sean can you help me on this.

thanks for your time

mike

Sean · May 21, 2007

Hi Mike,

It may be something to do with the file you are uploading. I've cleared your gallery upload cache so it might work now. Failing that email the image to me apug.org@gmail.com

Thanks

michael9793 · May 21, 2007

I"ll send it to you I still get the same thing. I'm not sure about the mac and how it saves these darn files.

Sean · May 21, 2007

I'm showing your image as 4,600+ pixels x 6,000+, try resizing the image to say 700pixels high and see how that goes..

Sean

michael9793 · May 21, 2007

okay I'll try that
thanks

michael9793 · May 21, 2007

Sean I have reduced it to 500pixels and reduced it's size to 82k and I still get the white screen. I'm going to put it on a CD and see when I get home if I can upload from my dell laptop. I just think your site can't find it on my laptop and that is why the problem. But I will let you know after I try it.

thanks
mike

Kobin · May 21, 2007

I had this same problem! Sean fixed it, but I don't know what he did.

K.

Sean · May 21, 2007

Hi Mike, try naming the file something like wh1.jpg I am wondering if dashes in the filename are causing an issue. I have also cleared your server cache again, sorry for the troubles..

Sean

michael9793 · May 22, 2007

sent it 82k and 500pix still will not work.
regards
very frustrated
mike

Sean · May 22, 2007

Sorry Mike, I'll look into it asap and get back to you. Must be some sort of corruption with your id.

Thanks,
Sean

bjorke · May 22, 2007

Are there any very long names or strange characters anywhere in the ENTIRE PATH to the file on disk? Mac permits longer path names than most other systems. I recently dealt with this issue when doing some business with Apple (who, because they were Apple, would rather say "the entire other 90% of the world should change the way it does business to accomodate our ONE FILE" rather than fix the $%^%!! thing).

michael9793 · May 23, 2007

Okay fellow APUGers,
We have figured it out. It was several problems, I have listed below:
1) file size was too big, needed to be under 500K
2) print size I kept it some where around 450 to 475pix
3) the folder the print was in was called,"copy of the bermuda prints", possible too long.
4) shortened the file name to one word.
even though everything worked for Mike Davis, I think it got screwed up in the whole thing.

You all were a great help and I thank you. And a special thanks to Mike for taking the time to let me upload him the photo and working on it.

Regards Michael Andersen

Sean · May 23, 2007

good info here for the future. I'm glad it's working now

uploading images from a Mac

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