Ultrafine QC issues?

Aggie · May 2, 2005

I just ordered some in 11x14, about 1/2 hour ago. They still have it for now.

roy · May 2, 2005

Gspitzer said:
Jorge- I work for Photowarehouse and I put in place a policy for sheet film. I noticed a problem with the size issue of sheet film. My solution was to talk with every customer that wanted to order from us and make sure of the exact size they wanted the film to be cut.

I ordered 1/2 plate film to fit the correct holders and Greg suggested that it be under sized by 1/16th inch. I agreed to this but the film when it arrived was cut to nominal 1/2 plate dimensions. Greg and I had an exchange of emails and the upshot was that a fresh box of film cut to dimensions to fit was sent to me. As far as I am concerned the matter was dealt with in a satisfactory way and, should the occasion arise, I would be happy to order again from his company.

claytume · May 2, 2005

Aggie said:
I just ordered some in 11x14, about 1/2 hour ago. They still have it for now.

I ordered 100 sheets of film 3 months ago, got a reply back they needed exact sizes, I sent them back and haven't heard anything since.

I decided as there was a serious risk the film would no longer be available in the future I bought some Efke from J&C and cut it down myself. Trouble is I don't use it in smaller sizes but that might have to change.

Clayton

John Kasaian · May 2, 2005

I first ordered film from Photo Warehouse on the recommendation of john nanian, who made it clear that when ordering I needed to specify that the film was to be used in film holders for a large format camera---which I have every tiime I ordered their products and I've never been sent film that didn't fit. When I ordered my first batch of 12x20 I was told that film is cut in batches all to the same size(makes sense) so that in the more esoteric formats there can often be a lag between when the film is ordered and when it is cut and delivered. I've no complaints so far.

MattCarey · May 2, 2005

I posted a while back on this or another thread about a couple of small problems with Ultrafine/photo warehouse. I have to update. My problems were

1) they put some items on backorder and I didn't know how long it was going to take for delivery. The last item showed up after a couple of weeks.

2) they listed a few rolls of film as shipped that weren't in the box. I added a note on my next purchase (web-based) about this and they were included with that second purchase.

Basically, everything has worked out well with them for me.

Matt

Gspitzer · May 9, 2005

John Kasaian said:
The big question in my mind is: will Photo Warehouse continue to cut Ultrafine 125 (lford FP-4-oid)in ULF sizes now that Ilford has appears to have abandoned the ULF market? That would certainly be a niche in the market!

John it's not that we don't want to cut film, it's that we can't get a hold of any. Right now I have one roll left
(20" x 500') of the 125 and we are out of the 400. All I can say is when we find some we will buy it.
Thanks, Greg/Photowarehouse

Ultrafine QC issues?

Aggie

roy

claytume

John Kasaian

MattCarey

Gspitzer

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