Trouble Getting Fuji X-E1 Shutter Count

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craigclu

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I have a like-new X-E1 converted to IR by LifePixel. Before listing it for sale, I wanted to find the shutter count to include in its description. I followed the 2 methods that I found online but it fails to trigger the count. I had some health issues after the conversion and haven't used it so am culling some things.
 
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